Quality Analyst Jobs Opening in Technotask Business Solutions Pvt Ltd at Enikepadu, Vijayawada
Quality Analyst
Job Description
JD – Quality Analyst (QA)
QA roles and
responsibilities include call monitoring
and providing actionable insights. Through monitoring, a QA analyst gathers
information to improve agent Performance in the contact centre. As the QA team
monitors customer interactions, they use evaluation forms to capture insights
from these interactions.
· Conduct regular audits.
· Maintain working knowledge of quality
standards.
· Develop and perform quality test processes.
· Make recommendations.
· Create, review, and refine user experience
documents.
Skills Required-
· Excellent communication and written skills
· Total 2+ years of experience in a BPO.
· Experience as a QA for at least 1 Year.
· Undergraduate/Graduate in any stream.
More information about this Quality Analyst Job
Please go through the below FAQs to get all answers related to the given Quality Analyst job
- What are the job requirements to apply for this Quality Analyst job position?
- Ans: A candidate must have a minimum of 1 to 2.5 year experience as an Quality Analyst
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
- What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 23000 Monthly. The Salary will depend on the interview. This Quality Analyst is a Full Time in Vijayawada.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Quality Analyst is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Quality Analyst position?
- Ans: There are immediate 1 job openings for Quality Analyst in our Organisation.
Job Particulars
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