Quality Analyst Jobs Opening in VR HR Solutions at Ambattur, Chennai

Quality Analyst

VR HR Solutions

1 Years

30000 - 35000 Monthly

Expired

Posted: 04 Feb 23

Job Description

Quality Analyst
Fluent in Hindi & English
Bpo Domestic Banking Process
CTC 4.2 LPA to 4.5 LPA
Work From Office
Location:- Chennai
Graduates Only
Candidate who have 1 year experience as QA or Trainer are Preferable
Candidates anywhere from India will to relocate to Chennai can apply

Responsibilities:

Participates in design of call monitoring formats and quality standards.

Performs call monitoring and provides trend data to site management team.

Uses quality monitoring data management system to compile and track performance at team and

individual level.

Performs monitors of customer care email responses.

Participates in customer and client listening programs to identify customer needs and expectations.

Provides actionable data to various internal support groups as needed.

Coordinates and facilitates call calibration sessions for call center staff.

Provides feedback to call center team leaders and managers.

Prepares and analyzes internal and external quality reports for management staff review.

Perform other duties as assigned.

More information about this Quality Analyst Job

Please go through the below FAQs to get all answers related to the given Quality Analyst job

What are the job requirements to apply for this Quality Analyst job position?
- Ans: A candidate must have a minimum of 1 year experience as an Quality Analyst

What are the salary requirements for this job?
- Ans: The salary range is between 30000 and 35000 Monthly. The Salary will depend on the interview. This Quality Analyst is a Full Time in Chennai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Quality Analyst is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Quality Analyst position?
- Ans: There are immediate 1 job openings for Quality Analyst in our Organisation.