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Quality Assurance Analyst Jobs in Mumbai - JP Morgan Chase & Co.

Quality Assurance Analyst

JP Morgan Chase & Co.
Expired

Posted: 26 Feb 21

Job Description

Job Description :DescriptionWork in partnership with business lines and other control processes, to provide guidance in the identification, assessment, management and resolution of operational risk challenges. Responsibilities include oversight an

Job Description

Description

Work in partnership with business lines and other control processes, to provide guidance in the identification, assessment, management and resolution of operational risk challenges. Responsibilities include oversight and examination of quality and other control processes in the lines of business including review and advisory consultation on scope, sampling, testing, reporting and effectiveness of corrective actions;Re-performance of quality tests conducted by the lines of business for validation purposes and the performance of discretionary testing as emerging risks are identified.

Objectives

Executes Quality Assurance testing against established criteria; additionally, testing requires subject matter expertise with the ability to draw inferences, identify root cause, and make recommendations for corrective action
Manages the quality assurance test(s) and results to ensure consistency and accuracy, which includes guiding/leading specialists or analysts through completion of testing
Acts as the primary liaison with line of business / operations to provide results, articulate findings verbally in recurring meetings, analyze disputes, reassessments, and escalations, and demonstrates fortitude against potential adversity
Provides verbal and written summaries of findings and corresponding corrective actions
Engages supporting business partners to discuss issues (e.g., Compliance, Controls, Internal Audit)
Monitors the control environment and operational environment for changes which may impact testing
Recommends and implements enhancements to improve effectiveness and efficiency of services and systems, including Identifying potential testing activities for offshore environment

Qualifications

Requirements include:

Minimum of five (5) years relevant business experience mortgage, card, auto, etc.
Minimum of three (3) years experience in oversight functions such as auditing and/or operational quality assurance
Bachelor's degree in business, finance, or related field, or equivalent work experience

Required Skills Include

Strong organization and time management skills
Excellent written and oral communication skills
High degree of professionalism, self-motivation and sense of urgency
Ability to quickly absorb industry knowledge, business processes, policies and regulatory requirements
Flexible and able to work in fast-paced environment to meet aggressive deadlines while priorities are shifting
Strong analytical, issue resolution and problem solving skills
Strong Leadership skills
Risk and control management experience
Advanced presentation delivery
Advanced relationship building and conflict management
Strong Microsoft Office skills

Job Particulars

Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1131072
Locality Address
Country India

About Company

JP Morgan Chase & Co.
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