Quality Assurance/Customer Service Jobs in Delhi - GoStops
Quality Assurance/Customer Service
0 Years 
8000 - 10500 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
Job Description:
Handling customer queries and complaints.
Strong exposure of Customer Escalation Management.
Should have knowledge about backpacker’s hostel.
Should be well versed with MS Office, Google sheet & docs.
Have good Communication Skills (both Hindi and English).
Need to bring their own laptop and phone.
Job Particulars
About Company
Company Profile:
goSTOPS is India’s fastest-growing backpacker hostel brand co-founded by Pallavi Agarwal and Pankaj Parwanda in 2014. The company today has a geographical footprint in some of the major tourist spots in the country such as Agra, Alleppey, Amritsar, Bir, Dalhousie, New Delhi, Fort Kochi, Goa, Jaipur, Lehi, Manali, McLeod Ganj, Mumbai, Munnar, Mussoorie, Naggar, Palampur, Rishikesh, Udaipur, and Varanasi. goSTOPS has hosted more than 500,000 travelers across its 28 properties and 27 locations. The audience is typically between 18 to 30 years old and comprises a cross-section of solo travelers, group travelers, backpackers, digital nomads, and individuals seeking interesting stay or work from hostel options. It is a full-stack operator brand that leases and transforms budget hotels and operates them as backpacker hostels. goSTOPS aim is to focus on the cultural revolution catering to the Gen-Z and create an accommodation brand they can call their own.
