Quality Assurance - Other Jobs Opening in Novartis Healthcare Pvt Ltd at Hyderabad
FEATURED JOBQuality Assurance - Other
Job Description
No certification
Pharma experience
Pharma, MSC, M pharma
Please find JD and would prefer F2F interview (I will be available on Thursday (next week) in office)
Complaints Management:
• Receive initiated complaints and process it to respective CMO.
• Review and process the complaint record in QMS tool.
• Send technical complaints to CMO / Supplier for investigation.
• Co-ordinate for complaint documentation sample availability from Country Organization (CO) to
CMO (Contract Manufacturing Organization), as and when required.
• Perform queries in QMS tools as per the SOPs.
• Perform Quarterly complaint trending and reporting.
• Conduct investigation for complaints delegated to Quality Operations Partner.
• Perform the role of QA approver for complaints delegated to Quality Operations Partner.
• Complete the assigned tasks as per business need.
• Participate in meetings / discussions between sites and suppliers over supplier complaints.
• Reviewing of supplier investigations and closure of records in applicable QMS tool.
• Management of delegated complaint hub activities in coordination with complaint hubs.
