Quality Insights Analyst Jobs Opening in For a Client of TeamLease Digital at Gurugram
FEATURED JOBQuality Insights Analyst
For a Client of TeamLease Digital
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Posted: 13 Jun 25
Job Description
The Quality Assurance Audit Analyst will manage Airbnb Paymentâs AML Compliance quality assurance activities and support other audit initiatives, as needed. This position is responsible for performing detailed testing of investigations performed by the Payments & Compliance Operations teams, including investigative reports required by AML Compliance.
About Airbnb Capability Center: Airbnb Capability Centre (formerly known as Airseva) was set up in 2017 in Gurgaon. We provide specialized operational services which enable Airbnb's business and functions across the world. These include Finance Technology, Finance Shared Services, Analytics, Engineering, amongst other verticals.
Our offices are home to multi-skilled teams with an insightful and deep understanding of our business and community. We're hospitable, fun and we welcome all with open arms.
The Community You Will Join:
Our small and extremely capable team of Gurgaon-based colleagues strive to make the impossible happen for our inbound and outbound travelers within this big and diverse market. ACC is providing varied services under Community Support thereby providing world-class customer experience to our customers. Besides this, ACC is also building deep capabilities for different verticals like Homes, Finance Technology Group, Finance Shared Services, Payments, Analytics, etc.
The Payments (Payments Risk and Compliance Quality Team) teamâs mission is to keep the online payment ecosystem safe and optimized to enable anyone, anywhere to pay and be paid with confidence, create a world-class compliance organization and have a data driven approach to building an innovation friendly, scalable compliance program. Our goal is to ensure that Airbnb Payments can grow in a safe fashion, with risks appropriately measured and mitigated.
⢠You will work with Payments & Compliance Quality Team
⢠This position is responsible for performing detailed testing of audits performed by the
Payments Compliance Operations teams
â You will report to Quality Supervisor
â Key partners will be Operations Team and Functional Operations Managers
The Difference You Will Make:
⢠The Quality Insight Analyst supports Airbnbâs payments compliance quality activities. This role is responsible for ensuring adherence to compliance processes such as AML, KYC, Sanctions Screening, Transactionâs Monitoring and other regulatory programs, with a focus on maintaining high standards of quality assurance and control across compliance programs.
⢠Responsible for Analyze patterns, risks, and trends in compliance case reviews, providing feedback to improve operational processes and assist in updating workflows based on quality insights.
⢠This role will also assist with activities related to internal control monitoring and improvement of fraud risk management.
A Typical Day:
⢠Review alerts/cases processed by Agents from Customer due diligence (CDD) and Enhanced due diligence (EDD) perspective and identify the gaps and maintain them to a high standard and mitigate risks to the business.
⢠Conduct assessments on alerts, cases, and escalations processed by Operations teams, ensuring supporting documentation and compliance decisions meet regulatory and internal standards.
⢠Oversee case reviews processed by compliance analysts, ensuring decisions are consistent, accurate, and adhere to regulatory timelines.
⢠Review the decisions taken by agents related to customer appeals/ escalations for KYC process and provide appropriate feedback and assistance to the Ops and stakeholders on process improvements.
⢠Review detailed reports prepared by analysts to verify consistency in decisions, supporting documentation, and comprehensive narratives.Job Particulars
Education Any Post Graduate, Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2695072
Job Category IT/Software
Locality Address
State Haryana
Country India
About Company
For a Client of TeamLease Digital
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