Quality Manager Customer Support Job in Bounce at Bangalore

Quality Manager Customer Support

Bounce

0 to 3 Years

Not disclosed

Expired

Posted: 09 Sep 19

Job Description

Quality Manager (Customer Support)

Bengaluru, Karnataka

Quality Manager:

Setting up the Quality process and drive as collective efforts
In - Presenting analytical findings to achieve continuous improvements
In leading team (by training & guiding) and driving motivation with positivity. Leadership Skills - should encompass - motivation, training - coaching
A basic approach such as - Practical solutions to Idealistic situation with a common approach of simple yet effective implementation.
Understanding of QC tools
Attention to details
Ability to work in a fast-paced environment
Good working knowledge in MS Office applications with excellent knowledge of Excel and PowerPoint
Ability to adjust quickly and smoothly to changing priorities and conditions
Ability to interpret data, identify trends, and make suggestions for improvements
Strong analytical skills, be able to interpret data, identify trends, and make suggestions for improvements
Pro-active ability in developing trust and professional rapport with employees and team members; work as a team-player
Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
Manage the Team and allocate responsibilities
Conduct regular Audits and Checks on the team and Quality Assurance
Maintain Schedule of the daily routine, Prepare MIS and other reports
Create calendars and Brief relevant teams on new updates and refreshers
Identifying process gaps as well as providing process improvement ideas.

Job Particulars

Role customer service tech support

Education Any Post Graduate, Any Graduate

Who can apply Freshers and Experienced (0 to 3 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id694095

Job Category 1 to 3 Yr Exp , Tech Support

Locality Address

State Karnataka

Country India

About Company

Bounce (formerly known as Metro Bikes) is India's first smart mobility solution, with a mission of making daily commute stress-free, time-saving, reliable and convenient.

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