Quality Manager (Customer Support) Jobs in Bangalore - Bounce
Quality Manager Customer Support
Bounce
Expired
Posted: 09 Sep 19
Job Description
Quality Manager (Customer Support)
Bengaluru, Karnataka
Quality Manager:
- Setting up the Quality process and drive as collective efforts
- In - Presenting analytical findings to achieve continuous improvements
- In leading team (by training & guiding) and driving motivation with positivity. Leadership Skills - should encompass - motivation, training - coaching
- A basic approach such as - Practical solutions to Idealistic situation with a common approach of simple yet effective implementation.
- Understanding of QC tools
- Attention to details
- Ability to work in a fast-paced environment
- Good working knowledge in MS Office applications with excellent knowledge of Excel and PowerPoint
- Ability to adjust quickly and smoothly to changing priorities and conditions
- Ability to interpret data, identify trends, and make suggestions for improvements
- Strong analytical skills, be able to interpret data, identify trends, and make suggestions for improvements
- Pro-active ability in developing trust and professional rapport with employees and team members; work as a team-player
- Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
- Manage the Team and allocate responsibilities
- Conduct regular Audits and Checks on the team and Quality Assurance
- Maintain Schedule of the daily routine, Prepare MIS and other reports
- Create calendars and Brief relevant teams on new updates and refreshers
- Identifying process gaps as well as providing process improvement ideas.
Job Particulars
Education Any Post Graduate, Any Graduate
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id694095
Job Category 1 to 3 Yr Exp , Tech Support
Locality Address
State Karnataka
Country India
About Company
Bounce (formerly known as Metro Bikes) is India's first smart mobility solution, with a mission of making daily commute stress-free, time-saving, reliable and convenient.
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