Receptionist Cum Telecaller Jobs Opening in Dreams Destiny Trading at Dum Dum, Kolkata
Job Description
Key Responsibilities:
1. Front Desk & Reception Duties:
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Greet visitors, clients, and customers as they arrive at the office or front desk.
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Maintain a warm, courteous, and professional demeanor at all times.
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Guide visitors to the appropriate person or department and inform the concerned staff.
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Maintain a visitor logbook and ensure compliance with visitor protocols.
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Handle walk-in inquiries, provide basic information, and distribute brochures or company material if applicable.
2. Telecalling (Inbound and Outbound):
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Make outbound calls to prospective customers for lead generation, appointment scheduling, or promotions.
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Handle inbound customer queries and route calls to the appropriate department or individual.
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Follow calling scripts, handle objections, and document call outcomes.
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Update CRM or lead management systems with accurate customer details and follow-ups.
3. Communication & Customer Interaction:
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Communicate clearly and effectively over the phone and in-person with clients, customers, and team members.
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Provide information regarding products, services, timings, pricing, and appointments.
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Ensure every interaction is positive, helpful, and leaves a good impression of the organization.
4. Office Support & Coordination:
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Manage incoming and outgoing calls, messages, courier logs, and office communication.
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Coordinate with departments for administrative support or scheduling.
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Assist in managing appointments, bookings, or customer records (as per business nature).
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Maintain cleanliness and organization at the reception area.
5. Recordkeeping & Reporting:
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Maintain logs of calls made, call feedback, and customer responses.
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Submit daily or weekly call reports to the reporting manager.
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Maintain records of inquiries, follow-ups, and customer interactions.
More information about this Receptionist cum Telecaller Job
Please go through the below FAQs to get all answers related to the given Receptionist cum Telecaller job
- What are the job requirements to apply for this Receptionist cum Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Receptionist cum Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 7000 and 8000 Monthly. The Salary will depend on the interview. This Receptionist cum Telecaller is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Receptionist cum Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Receptionist cum Telecaller position?
- Ans: There are immediate 1 job openings for Receptionist cum Telecaller in our Organisation.
