Receptionist Cum Telecaller Jobs Opening in Kwality Aqua at Bhayandar, Mumbai
Receptionist cum Telecaller
Job Description
Job Summary:
We are looking for a well-spoken and organized Receptionist cum Telecaller to manage front desk responsibilities while handling incoming and outgoing calls professionally. The ideal candidate will be the first point of contact for visitors and callers, offering a welcoming environment and ensuring smooth communication between clients and the organization.
This role requires excellent communication, multitasking abilities, and a customer-friendly attitude to manage both reception and telecalling duties effectively.
Key Responsibilities:
1. Front Desk Management:
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Greet and welcome visitors, clients, and guests warmly.
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Maintain the reception area in a neat and presentable manner.
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Direct visitors to the appropriate person or department.
2. Telecalling and Communication:
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Make outbound calls to prospective customers for promotional or follow-up purposes.
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Answer incoming calls, handle inquiries, and transfer calls to the relevant departments.
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Provide accurate information regarding the organization’s services or products.
3. Appointment Scheduling and Coordination:
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Manage appointment calendars and book meetings or consultations.
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Coordinate with team members to confirm schedules and avoid conflicts.
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Follow up with clients or customers for confirmations, rescheduling, or reminders.
4. Record Keeping and Administration:
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Maintain visitor logs, call records, and daily appointment sheets.
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Keep records of client interactions, feedback, and contact information.
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Handle basic administrative tasks such as data entry, document filing, or courier handling.
5. Customer Relationship Management:
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Build rapport with clients through polite and professional interactions.
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Follow up with leads and inquiries to generate business opportunities.
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Handle minor customer complaints or escalate serious concerns to supervisors.
6. Office Coordination Support:
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Assist with internal communication between departments.
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Manage incoming and outgoing mail, packages, and deliveries.
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Support HR or Admin departments with coordination tasks when required.
More information about this Receptionist cum Telecaller Job
Please go through the below FAQs to get all answers related to the given Receptionist cum Telecaller job
- What are the job requirements to apply for this Receptionist cum Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Receptionist cum Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 12000 Monthly. The Salary will depend on the interview. This Receptionist cum Telecaller is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Receptionist cum Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Receptionist cum Telecaller position?
- Ans: There are immediate 1 job openings for Receptionist cum Telecaller in our Organisation.
Job Particulars
About Company
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