Receptionist - Front Desk Jobs in Haridwar

Receptionist - Front Desk

Fortune Park Haridwar

0.6 to 2 Years

Not disclosed

Expired

Posted: 21 Nov 17

Job Description

To have detailed information about the Hotel, city as well as the competition
To have detailed information regarding arrivals and room requirements
To have up to date information on daily room occupancy
To check on VIP reservations, complete their pre-registration formalities and extend to them the regular courtesies
To allocate rooms to all arriving guests
To maintain up-to date information on room rates, current promotions, offers and packages
To maintain all guest folios in the manner instructed and type out necessary guest details into the system
To co-ordinate with housekeeping for clearing of rooms
To prepare, understand and communicate all relevant daily, weekly and monthly reports and statistics
To maintain and settle the guest ledger rendering accountability for the days transactions
To encash foreign exchange as per regulations
To maintain guest lockers for safe custody
To handle all incoming telephone calls as per standards instructed
To maintain a physical count of all room keys in each shift
To ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest
To ensure that proper records are maintained for all telephone calls from the rooms
To ensure that all transactions are supported with vouchers
To ensure accurate cash handover
To give proper and complete handover to the next shift
To handle all guests without bias or prejudice
To follow the house rules and policies laid down by the management
To adhere to strict grooming and hygiene standards
To consciously and continuously strive to better his/ her skills and increase his/ her knowledge

Job Particulars

Role receptionist front office

Education Diploma, Vocational Training, BHMS

Who can apply Experienced (0.6 to 2 Years)

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id360310

Job Category Diploma , Others

Locality Address

State Uttarakhand

Country India

About Company

Fortune Park Haridwar is an upcoming pre-opening 4 star hotel in Haridwar. It is a 88 room keys hotel. Fortune Park Hotels Ltd. is a subsidiary of ITC Ltd. set up in 1995 to cater to the mid-priced market segment in business and leisure destinations, it is today a professional Hotel Management company, with forty-seven operating hotels and many more in various stages of completion.

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