Receptionist Front Desk Jobs Opening in Dental clinic at Malad West, Mumbai
Receptionist Front Desk
Job Description
Key Responsibilities:
1. Patient Reception & Customer Service:
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Greet all incoming patients and visitors in a warm, welcoming, and professional manner.
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Check in patients for their scheduled appointments and confirm their personal and insurance details.
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Answer general inquiries about the clinic's services, working hours, pricing (if authorized), and appointment availability.
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Address patient concerns or direct them to the appropriate staff or dentist for resolution.
2. Appointment Scheduling:
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Schedule, reschedule, and cancel appointments using the clinic’s dental management software or scheduling system.
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Send appointment reminders via phone calls, SMS, or email as required.
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Maintain and manage the daily appointment calendar to optimize the dentists' schedules.
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Follow up with patients for treatment completion, routine check-ups, and follow-up visits.
3. Administrative Support:
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Maintain and update patient records, including demographic information, medical history, and insurance details.
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Process patient intake forms, consent documents, and insurance claim forms if applicable.
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Handle billing tasks such as issuing invoices, processing payments, and providing receipts.
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Ensure cleanliness and organization of the front desk, waiting area, and reception counter.
4. Communication and Coordination:
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Answer incoming calls professionally, transfer them to the appropriate departments or individuals, or take messages as necessary.
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Coordinate with dental assistants, hygienists, and dentists regarding patient flow and treatment room readiness.
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Inform patients of any delays or changes in schedule in a timely and courteous manner.
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Relay important information regarding procedures, policies, or paperwork to patients clearly and effectively.
5. Record Keeping & Compliance:
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Maintain confidentiality of patient records in compliance with healthcare privacy laws (e.g., HIPAA or local equivalents).
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Ensure accurate documentation of treatments scheduled and completed.
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Prepare daily reports on patient visits, payments collected, and appointment schedules.
More information about this Receptionist Front Desk Job
Please go through the below FAQs to get all answers related to the given Receptionist Front Desk job
- What are the job requirements to apply for this Receptionist Front Desk job position?
- Ans: A candidate must have a minimum of fresher as an Receptionist Front Desk
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 7000 and 10000 Monthly. The Salary will depend on the interview. This Receptionist Front Desk is a Part Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Receptionist Front Desk is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Receptionist Front Desk position?
- Ans: There are immediate 1 job openings for Receptionist Front Desk in our Organisation.
Job Particulars
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