Receptionist Front Desk Jobs Opening in Jeevah Health Care at Ranchi
Receptionist Front Desk
Job Description
Job Purpose
The Receptionist Front Desk is the first point of contact for visitors, clients, and callers. This role is vital to creating a welcoming, professional, and organized front-office environment. The receptionist handles a range of administrative and clerical tasks, including greeting guests, answering and redirecting phone calls, maintaining visitor logs, scheduling appointments, and supporting the smooth day-to-day operation of the office.
The ideal candidate will have a friendly and approachable demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities
1. Visitor and Guest Management
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Greet and welcome visitors in a warm and courteous manner upon arrival.
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Ensure all visitors sign in/out and are issued visitor badges as required.
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Notify relevant staff of guest arrivals promptly.
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Provide basic information to guests and direct them appropriately within the facility.
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Maintain a clean, organized, and professional front desk and waiting area.
2. Telephone and Communication Handling
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Answer incoming phone calls promptly and professionally.
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Route calls to appropriate departments or personnel.
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Take accurate messages when required and ensure timely delivery.
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Screen and filter calls in accordance with office protocols.
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Monitor voicemail and respond to messages efficiently.
3. Appointment Scheduling and Calendar Coordination
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Schedule and confirm appointments for staff, clients, or visitors.
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Maintain and update appointment logs, calendars, or booking systems.
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Coordinate meeting room bookings, ensuring availability and readiness.
4. Front Desk Administration
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Maintain accurate records of visitors, deliveries, and appointments.
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Receive and distribute mail, packages, and deliveries.
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Handle outgoing correspondence or shipments when needed.
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Assist with filing, photocopying, faxing, scanning, and other clerical tasks.
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Monitor and order front desk supplies, ensuring stock levels are maintained.
5. Customer Service and Support
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Provide general information to callers and visitors regarding services, office hours, and procedures.
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Assist with inquiries or direct individuals to the appropriate departments for resolution.
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Handle complaints or concerns with professionalism, escalating when necessary.
6. Safety and Security Protocols
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Monitor entry and exit of all visitors for safety and compliance with organizational policies.
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Assist in emergency procedures by keeping visitor records accessible and following evacuation protocols.
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Ensure that all front desk equipment and access points are secure when unattended.
Skills and Qualifications
Essential Skills
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Excellent verbal and written communication.
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Polished and professional appearance and demeanor.
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Ability to handle multiple tasks simultaneously with accuracy and composure.
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Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with office equipment (phones, printers, scanners).
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Strong organizational and time management skills.
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Customer service orientation and interpersonal skills.
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Punctual, reliable, and discreet.
Desirable Skills
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Experience using scheduling software or visitor management systems.
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Previous front desk or administrative experience.
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Ability to speak multiple languages (advantageous in diverse or international settings).
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Familiarity with basic recordkeeping and data entry systems.
More information about this Receptionist Front Desk Job
Please go through the below FAQs to get all answers related to the given Receptionist Front Desk job
- What are the job requirements to apply for this Receptionist Front Desk job position?
- Ans: A candidate must have a minimum of fresher as an Receptionist Front Desk
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Receptionist Front Desk is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Receptionist Front Desk position?
- Ans: There are immediate 1 job openings for Receptionist Front Desk in our Organisation.
