Receptionist Front Desk Jobs Opening in Suraj motor training school at Vashi, Mumbai, Mumbai Suburban
Job Description
Job Summary:
The Receptionist Front Desk is the first point of contact for visitors, clients, and employees. This role involves managing front office responsibilities, attending to telephone and in-person enquiries, performing cold calls, operating computers for day-to-day administrative tasks, and maintaining both digital and manual records. The position also includes handling daily petty cash and assisting with routine office support activities, making it a central administrative role in the organization.
This role is ideal for individuals who are organized, detail-oriented, and comfortable interacting with people while also performing computer-based and manual tasks.
Key Responsibilities:
1. Front Desk and Visitor Management
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Greet and welcome all visitors and clients in a professional and courteous manner.
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Maintain the front desk area, ensuring it is tidy and presentable at all times.
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Manage the visitor logbook and issue visitor passes as needed.
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Answer, screen, and forward incoming phone calls to the appropriate department or person.
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Handle in-person and phone enquiries related to company services or operations.
2. Customer Enquiry Handling
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Respond promptly to customer questions and requests for information.
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Provide product or service information, brochures, or documents to visitors.
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Record customer queries and ensure they are followed up by relevant departments.
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Maintain a log of all enquiries received and resolutions or follow-up actions.
3. Cold Calling and Lead Generation
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Make outbound cold calls to potential clients as instructed by the sales or marketing team.
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Introduce company services and gather basic client information.
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Update the lead database with call outcomes and follow-up notes.
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Support the sales team with initial outreach and appointment scheduling.
4. Office Administration and Support
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Maintain office supplies inventory, reorder stock when needed, and coordinate with vendors.
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Receive and distribute incoming mail, packages, and courier deliveries.
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Support management with scanning, photocopying, printing, and documentation work.
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Assist with scheduling appointments and internal meetings.
5. Computer Operation and Data Entry
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Accurately enter customer details, daily tasks, sales, or administrative data into Microsoft Excel spreadsheets.
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Create and maintain reports, logs, and spreadsheets as instructed by supervisors.
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Input data into office management software or ERP systems (if applicable).
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Regularly back up digital files and ensure proper filing of all documents.
6. Manual Record Maintenance
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Maintain a physical register for enquiries, visitor logs, and other daily activities.
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Record daily transactions, appointments, and notes in handwritten formats when needed.
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Ensure that manual registers are neat, accurate, and up to date.
7. Petty Cash Handling
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Handle day-to-day petty cash transactions for office expenses.
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Maintain accurate petty cash records and submit receipts for all expenses.
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Prepare daily or weekly petty cash summaries for review by the accounts department.
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Ensure cash is stored securely and used only for authorized purposes.
8. Task Coordination and Daily Work Updates
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Assist in tracking the completion of day-to-day tasks assigned to various departments.
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Ensure administrative work is completed on time and documented properly.
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Submit daily status reports of assigned duties to reporting managers.
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Coordinate with office staff to support smooth daily operations.
Skills:
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Computer Skills: Proficient in Microsoft Office (especially Excel and Word), email, and basic internet use. Typing skills and familiarity with office software/tools are essential.
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Communication Skills: Good verbal and written communication in English and local language. Must be polite, confident, and able to engage comfortably with clients and team members.
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Customer Service: Professional approach with a customer-first attitude.
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Organizational Skills: Ability to multitask, stay organized, and maintain accurate records.
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Numeracy Skills: Basic understanding of accounts for managing petty cash.
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Teamwork: Ability to work closely with colleagues and contribute to a smooth office workflow.
More information about this Receptionist Front Desk Job
Please go through the below FAQs to get all answers related to the given Receptionist Front Desk job
- What are the job requirements to apply for this Receptionist Front Desk job position?
- Ans: A candidate must have a minimum of fresher as an Receptionist Front Desk
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Receptionist Front Desk is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Receptionist Front Desk position?
- Ans: There are immediate 1 job openings for Receptionist Front Desk in our Organisation.