Receptionist Front Office Associate Jobs Opening in CITRINE HOTEL at Seshadripuram, Bangalore

Receptionist Front Office Associate

CITRINE HOTEL

0 Years

17000 - 20000 Monthly

Expired

Posted: 11 Jul 23

Job Description

Handover & Takeover - Log Book with DM's Signature

Ensure you write your presence in Attendance Reg, Log Books and report to DM

Check for the Show Around Rooms, block it and register the same in the log book

Clean the desk & check for the desk tops and the telephones

Organize drawers, keep books in place (Log Book, Complaint Reg, PR Reg, GCC Reg, S A Reg)

Pending issues from the previous shifts

Read log book from previous two shifts & todays ( to do's )

Print arrival, departure, inhouse, VIP/VVIP/Comp/H.U/Suites booking lists

Check with housekeeping status of arrival rooms & visit all the arrival rooms personally

Check all 'check-in' info (Welcome letter/envelope/info letter) of the day in case of changes

Check & re-read all complaints of yesterday in 'Complaint Register' to make sure all were resolved

Check VIP/VVIP Amenities - VIP 1-2-3

Inform all depts. Of visits/property tour of the day: To open conference rooms + other restaurants

Prepare brochures + tariff sheets + fact sheets for the visits of the day

File documents in correct files and folders ( Amenities, Check lists, Emails etc.)

Receive and welcome every guests who arrive, give info on hotel + accompany to room

30 minutes after each arrival, call guests in room (by their name) to see if all is ok

To start preparing for tomorrow arrivals: Welcome letters, Amenities vouchers

Make sure there is always someone behind the Desk… never leave Desk unattended

Clean up counter, cupboards etc before finishing shift and leaving

Handover & Takeover should be at 15: hrs between morning and evening shift

Re-check the roster to make sure there were no changes made in the duty shift timings

Make sure all is prepared for tomorrows arrivals

Make sure all complaints were resolved & all messages in log book were done

Assist in afternoon briefing and discuss all points

Follow-up of guest complaint + comments (Call all guests to check if complaints are resolved

Update the complaints in the PC without fail

More information about this Receptionist Front Office Associate Job

Please go through the below FAQs to get all answers related to the given Receptionist Front Office Associate job

What are the job requirements to apply for this Receptionist Front Office Associate job position?
- Ans: A candidate must have a minimum of fresher as an Receptionist Front Office Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, BBA/BBM, BCA, 12th Pass (HSE), Other Graduate, Other Course
What are the salary requirements for this job?
- Ans: The salary range is between 17000 and 20000 Monthly. The Salary will depend on the interview. This Receptionist Front Office Associate is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Receptionist Front Office Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Receptionist Front Office Associate position?
- Ans: There are immediate 1 job openings for Receptionist Front Office Associate in our Organisation.