Receptionist Jobs in Kolkata - Apollo Hospitals Enterprise Limited

To receive the patients with a pleasant smile and wish them.

To attend telephone calls politely and strictly adhering to telephonic manner.

To see if the patient is a new patient or an old patient (Already registered).

To get the information about the nature of illness and guide them to the concerned department.

To give the registration forms and help them to fill and guide them to the Out Patient Department (OPD).

To send the patient to the Medical Officer, if the information is not clear regarding their illness.

To collect the reference letters if any.

To check whether the patient has filled all relevant data in the registration form.

To collect the fees for registration and prepare the receipt and handover to them.

To give the registration card to the patient.

To handover the blue folder to the concerned OPD.

To see if the patient is a new patient or an old patient (Already registered.), if is an old patient inform the UHID (Unique Hospital Identification) number to Medical Records Department and receive the files.

To make a note on the form and in the computer if the doctor referred was the primary doctor, doctor on call / Causality Medical Officer s reference / reference letter.

To make an entry of the referred doctors name and address in the computer.

To guide the visitors to the concerned room / departments.

To provide information regarding various preventive medical health checkups.

To answer various queries of the patient..