Receptionist Jobs Opening in Cake 24x7 at Vasant Kunj, Delhi
Job Description
Key Responsibilities:
Customer Interaction & Front Desk Management
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Greet walk-in customers with a friendly, welcoming attitude.
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Answer incoming calls, respond to inquiries, and guide customers on menu items, prices, delivery timings, and customization options.
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Maintain a tidy and inviting reception area that reflects Cake 24x7’s brand values.
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Provide prompt and courteous service to every customer, ensuring a positive impression of the store.
Order Management
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Assist customers in placing cake orders—both custom and ready-made—at the counter or over the phone.
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Coordinate with the kitchen and delivery teams to ensure accuracy and timely preparation of orders.
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Track and update the status of ongoing and upcoming orders.
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Handle last-minute requests or complaints with professionalism and problem-solving skills.
Administrative & Clerical Tasks
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Maintain customer records, order logs, and daily reports.
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Handle basic billing and issue receipts for walk-in orders.
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Manage appointment schedules for cake pickups and deliveries.
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Help with stock checks for front-desk items (bags, order forms, gift cards, etc.).
Internal Coordination
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Communicate effectively with bakers, decorators, and delivery personnel to ensure seamless order execution.
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Alert the manager of any service issues, inventory shortages, or unusual customer feedback.
Required Skills & Qualifications:
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Minimum 10+2 or equivalent; a diploma/degree in hospitality or administration is a plus.
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Excellent verbal communication in English and regional/local language.
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Basic computer knowledge – familiarity with MS Office, POS systems, or order-tracking apps.
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Strong interpersonal skills, patience, and a customer-first attitude.
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Ability to multitask in a fast-paced environment and remain calm under pressure.
More information about this Receptionist Job
Please go through the below FAQs to get all answers related to the given Receptionist job
- What are the job requirements to apply for this Receptionist job position?
- Ans: A candidate must have a minimum of fresher as an Receptionist
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Receptionist is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Receptionist position?
- Ans: There are immediate 1 job openings for Receptionist in our Organisation.