Receptionist Jobs Opening in Sujyot Heart Clinic at Dadar East, Mumbai
Receptionist
Job Description
Key Responsibilities:
1. Front Desk Management:
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Greeting Visitors & Patients: Welcome patients and visitors warmly, offering assistance and ensuring a positive experience.
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Handling Inquiries: Answer phone calls, respond to emails, and address general inquiries regarding clinic services, appointments, and other administrative matters.
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Appointment Scheduling: Manage the clinic's appointment calendar, schedule, and confirm appointments for patients, and ensure there is no overlap or confusion in bookings.
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Patient Check-In & Check-Out: Register patients, verify their personal information, and ensure all necessary documentation is completed accurately.
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Patient Flow: Ensure the smooth flow of patients into their appointments and maintain waiting times to a minimum.
2. Administrative Support:
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Data Entry & Record Keeping: Maintain accurate patient records in the clinic’s system (electronic or paper). Ensure all information is up to date and properly filed.
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Managing Patient Forms: Assist patients in filling out forms, processing insurance details, and ensuring all necessary paperwork is completed.
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Billing & Payments: Handle patient billing inquiries, collect payments, and provide receipts for services rendered.
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Document Preparation: Prepare, file, and manage office documents, such as medical forms, patient history, and billing statements.
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Inventory Management: Track and manage office supplies, ensuring that the reception area is fully stocked with necessary materials.
3. Computer and Software Usage:
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Clinic Management Software: Utilize clinic management software to manage patient appointments, medical records, billing, and other administrative tasks.
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Email & Correspondence: Manage email communications, send appointment reminders, and follow up with patients on medical instructions or reports.
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Data Management: Ensure that patient and clinic data is accurately entered into digital systems and is kept confidential and secure.
4. Customer Service & Patient Care:
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Communication: Maintain professional communication with patients, medical staff, and visitors. Ensure all patients are informed of wait times and their appointment status.
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Problem-Solving: Address any concerns or complaints promptly, and ensure a positive outcome for patients while maintaining the clinic’s policies.
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Multitasking: Handle multiple tasks simultaneously while remaining organized and focused on patient care.
5. Clinic Environment Maintenance:
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Clinic Presentation: Ensure the reception area is clean, organized, and welcoming at all times.
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Safety & Hygiene: Follow safety and hygiene protocols, especially in the handling of patient materials and during interactions with visitors and patients.
More information about this Receptionist Job
Please go through the below FAQs to get all answers related to the given Receptionist job
- What are the job requirements to apply for this Receptionist job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Receptionist
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, 12th Pass (HSE), Other Graduate
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Receptionist is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Receptionist is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Receptionist position?
- Ans: There are immediate 1 job openings for Receptionist in our Organisation.
