Receptionist - Night Shift Jobs Opening in Hotel Raj at Bhawanipur, Kolkata
Job Description
Job Summary
We are seeking a courteous, dependable, and professional Receptionist - Night Shift to manage the front desk of our hotel during overnight hours. As the first point of contact for guests arriving or staying late, the Night Receptionist is responsible for check-ins, check-outs, guest queries, and maintaining the safety and security of the property during non-daytime hours.
This role requires excellent communication, a calm demeanor, and the ability to multitask efficiently in a low-supervision environment. It’s ideal for individuals with a passion for hospitality and customer service who are comfortable working through the night.
Key Responsibilities
1. Guest Check-In and Check-Out
Welcome and register arriving guests during night hours with warmth and professionalism.
Complete check-in procedures including ID verification, room assignment, and payment processing.
Assist guests checking out early in the morning with billing and feedback collection.
Ensure all registration records and financial transactions are accurately recorded.
2. Reservation and Room Management
Manage room availability and update occupancy charts.
Process new bookings received online, by phone, or by walk-in during the night.
Coordinate with the housekeeping department to assign clean and ready rooms.
Monitor late arrivals, no-shows, and cancellations according to hotel policy.
3. Guest Services and Support
Handle guest inquiries, complaints, requests, and emergencies professionally and efficiently.
Provide information about the hotel, room services, local attractions, transport, and restaurants.
Maintain calm and composure when dealing with distressed or difficult guests.
Assist with wake-up calls, early morning travel arrangements, and room service coordination.
4. Safety and Security
Monitor the premises via CCTV and ensure guest safety and security throughout the night.
Maintain access control at the entrance and verify identities if necessary.
Liaise with security staff or local authorities in case of emergencies.
Conduct routine checks of the lobby, reception area, and public spaces for safety compliance.
5. Financial Transactions and Reporting
Maintain accurate records of room charges, payments, and petty cash.
Reconcile the day’s transactions and prepare night audit reports.
Generate summaries of occupancy, revenue, and pending tasks for the morning shift.
Ensure all accounting entries are balanced before handing over to the next shift.
6. Administration and Handover
Prepare and send shift reports to management via email or internal software.
Record all issues, guest requests, or incidents in the handover register.
Brief the morning shift team on any follow-ups or unresolved guest matters.
More information about this Receptionist - Night Shift Job
Please go through the below FAQs to get all answers related to the given Receptionist - Night Shift job
- What are the job requirements to apply for this Receptionist - Night Shift job position?
- Ans: A candidate must have a minimum of fresher as an Receptionist - Night Shift
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA
- What are the salary requirements for this job?
- Ans: The salary range is between 9500 and 10000 Monthly. The Salary will depend on the interview. This Receptionist - Night Shift is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Receptionist - Night Shift is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Receptionist - Night Shift position?
- Ans: There are immediate 1 job openings for Receptionist - Night Shift in our Organisation.
Job Particulars
About Company
Bangalore, Mumbai, Kolkata 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE), Other Course
Kolkata
1 to 2 Years
Salary not disclosed
12th Pass (HSE) 
