Receptionist - Thane Jobs Opening in Matoshree Gangubai Sambhaji Shinde Hospital - Unit of Platinum Hospitals Private Limited at Thane, Mumbai
Job Description
Position Summary:
A Receptionist is the first point of contact for patients, visitors, and other guests entering a healthcare facility. The role involves greeting patients, registering them for appointments, handling inquiries, directing visitors, and ensuring the smooth flow of information between departments. A successful hospital receptionist is professional, empathetic, highly organized, and capable of working in a fast-paced medical environment.
Key Responsibilities:
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Front Desk Operations:
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Welcome and greet all patients and visitors in a warm and courteous manner.
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Ensure the front desk is always clean, organized, and presentable.
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Patient Registration and Check-In:
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Collect patient information including personal details, insurance, and medical history (if applicable).
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Register new patients into the hospital management system and issue appointment slips or ID cards.
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Appointment Scheduling:
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Schedule and manage appointments for doctors and specialists.
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Coordinate rescheduling or cancellations, ensuring minimal disruption to the doctor’s calendar.
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Handling Inquiries:
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Respond to phone calls, emails, and in-person inquiries from patients and visitors.
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Provide information about hospital services, departments, visiting hours, and procedures.
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Billing and Payments Support:
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Assist patients with billing inquiries, payment collections, and issuing receipts.
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Coordinate with the accounts or billing department for detailed billing matters.
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Directing Patients and Visitors:
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Guide patients and visitors to appropriate departments, wards, labs, or consultation rooms.
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Inform departments of patient arrivals and any special assistance needed.
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Records and Documentation:
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Maintain accurate patient records and appointment logs.
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File and retrieve documents as required by the medical or administrative team.
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Emergency Handling:
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In case of emergencies, follow hospital protocols to inform medical staff promptly.
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Ensure patients in distress receive immediate attention.
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Coordination with Internal Departments:
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Liaise with medical staff, housekeeping, security, and transport teams for smooth daily operations.
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Relay messages and coordinate between departments for patient care and logistics.
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Confidentiality and Professional Conduct:
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Maintain strict confidentiality of patient and hospital data.
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Uphold professionalism in all interactions, following hospital policies and dress codes.
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More information about this Receptionist - Thane Job
Please go through the below FAQs to get all answers related to the given Receptionist - Thane job
- What are the job requirements to apply for this Receptionist - Thane job position?
- Ans: A candidate must have a minimum of fresher as an Receptionist - Thane
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Receptionist - Thane is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Receptionist - Thane is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Receptionist - Thane position?
- Ans: There are immediate 1 job openings for Receptionist - Thane in our Organisation.
Job Particulars
About Company
Mumbai 
Freshers 
Salary not disclosed 
B.Com, BA, BBA/BBM, BSc
Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, Other Graduate
Bangalore, Mumbai, Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
B.Com, BA
Mumbai
Freshers
Salary not disclosed
B.Com, BA
Mumbai
Freshers
Salary not disclosed
B.Com, BA
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BSc
Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BSc
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, BHM, 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BSc
Mumbai
Freshers
Salary not disclosed
12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
10th Pass (SSC), Upto 9th Std
Mumbai
Freshers
Salary not disclosed
12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, 10th Pass (SSC), 12th Pass (HSE), Vocational Training 
