Recruitment Associate Job in Trigent Software at Bangalore

Detailed JD

• We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application, perform screening of candidates, schedule/reschedule their first day and share first day details with new employees.
• This will involve interact with candidates via email, phone call, instant messaging
• Make outbound calls to the candidate and motivate them to complete job application. Schedule/reschedule first day of work for the employees and sharing necessary information. Review application form and make sure all the details are filled appropriately. 
• Handle inbound calls and resolve candidate’s queries. 
• Respond to candidate’s queries over email/text. 
• Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
• Provide excellent experience to the candidates.
• Maintaining a quality score of 90% and above throughout.
• Escalate issues and seek advice when faced with complex issues/problems
• Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements
• Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls 
• Participate in Team building activities
• Ensure and maintain the security and confidentiality of client data
• Ensure Customer Satisfaction

Requirements:

• Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls.
• Experience working and delivering under strict timeline. 
• Should have neutral accent
• Excellent communication skills (verbal and written).
• An ability to handle sensitive and confidential information.
• Agile and flexible with work schedule.
• Experience working and navigation on multiple systems/tools.
• Logical and analytical thought process.
• Willing to work in any US shift (EST/CST/MST/PST). 
• Willing to work in rotational shifts and rotations week off  as and when required 
  
  Interested candidates can send their resumes or call

More information about this Recruitment Associate Job

Please go through the below FAQs to get all answers related to the given Recruitment Associate job

1. What are the job requirements to apply for this Recruitment Associate job position?
   
   • Ans: A candidate must have a minimum of fresher as an Recruitment Associate


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This Recruitment Associate is a Full Time in Bangalore.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Recruitment Associate is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Recruitment Associate position?
   
   • Ans: There are immediate 1 job openings for Recruitment Associate in our Organisation.