Relationship Executive Jobs Opening in Quess corp at Ambattur, Kolathur, Sholinganallur, Chennai
Job Description
Job Overview:
We are seeking a proactive and customer-focused Relationship Executive to manage and grow client relationships, assist in sales activities, and provide after-sales support. The ideal candidate will act as the bridge between the company and its customers, ensuring a smooth and satisfying client experience. This is a people-oriented role, ideal for candidates who enjoy building trust, communicating effectively, and helping customers make the best use of the company’s products or services.
Key Responsibilities:
1. Client Relationship Management:
-
Build and maintain strong relationships with new and existing customers.
-
Serve as the first point of contact for client queries, feedback, and requests.
-
Conduct regular follow-ups via calls, emails, or in-person visits to ensure customer satisfaction.
2. Sales Support:
-
Understand client needs and recommend suitable products or services.
-
Assist the sales team in converting leads into long-term customers.
-
Share information on ongoing offers, promotions, or product updates.
3. Onboarding and Documentation:
-
Guide customers through account setup, documentation, or order processing.
-
Ensure proper records are maintained, and paperwork is complete and compliant.
-
Coordinate with internal departments (operations, accounts, logistics) to fulfill customer requirements.
4. After-Sales Service:
-
Provide support for post-purchase issues including service scheduling, complaints, or replacements.
-
Track service satisfaction and resolve any concerns promptly.
-
Collect and analyze feedback to help improve customer experience.
5. Reporting and Communication:
-
Maintain a record of client interactions, transactions, and service history.
-
Prepare regular reports on client status, feedback, and issue resolutions.
-
Escalate unresolved issues to the appropriate departments or management team.
Required Skills:
-
Communication: Excellent spoken and written communication in English and regional language.
-
Interpersonal Skills: Friendly, courteous, and professional attitude.
-
Customer Focus: Ability to understand client needs and deliver relevant solutions.
-
Multitasking: Manage multiple clients or inquiries efficiently.
-
Tech Skills: Familiarity with CRM systems, MS Office, and email handling.
Personal Attributes:
-
Presentable and confident in customer interactions.
-
Empathetic and patient with client concerns.
-
Quick learner and proactive problem-solver.
-
Positive attitude and team player.
More information about this Relationship Executive Job
Please go through the below FAQs to get all answers related to the given Relationship Executive job
- What are the job requirements to apply for this Relationship Executive job position?
- Ans: A candidate must have a minimum of fresher as an Relationship Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Relationship Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Relationship Executive position?
- Ans: There are immediate 1 job openings for Relationship Executive in our Organisation.
Job Particulars
About Company
Chennai 
Freshers 
Salary not disclosed 
Diploma, BBA/BBM, Other Post Graduate
Chennai
1 to 3+ Years
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BSc, BSW
Chennai
Freshers
Salary not disclosed
BA, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BBS, Master of International Business
Chennai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE), B.FashionTech, BFA
Chennai
1 to 3 Years
Salary not disclosed
B.Com, BA, BBA/BBM, BSc
Chennai
Freshers
Salary not disclosed
BA
Chennai
Freshers
Salary not disclosed
Diploma, BA, BBA/BBM, 12th Pass (HSE)
Chennai
0 to 2 Years
Salary not disclosed
BA, BBA/BBM, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BBA/BBM, 12th Pass (HSE)
Chennai
0 to 3+ Years
Salary not disclosed
BBA/BBM
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, M.Com, MA, BBA/BBM, Master in Marketing, Other Graduate, Other Course
Chennai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BBS
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
B.Com, BBA/BBM, BE/B.Tech, BSc
Chennai
Freshers
Salary not disclosed
B.Com, BBA/BBM, BBS
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, 12th Pass (HSE)
Chennai
0 to 0.6 Years
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
BBA/BBM, MBA/PGDM
Chennai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BBS 
