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Relationship Manager Jobs in Chennai - Bharti Airtel

Relationship Manager
Bharti Airtel
Relationship Manager Jobs in Chennai - Bharti Airtel
Last Date 24 Sep 2019
This Job is Expired

Bharti Airtel - Job Details

Date of posting: 26 Jul 19
Relationship Manager - IND29324

Job: Relationship Manager

Band Level : B1 Assistant Manager

Job Type: Standard

Purpose of the Job:
  • To handle the complete customer life cycle management of corporate accounts on telecom products like Mobile, FL , DS
  • To ensure end to end service delivery for corporate by agency CRES ; meeting their requirement as per defined TAT and SLA
  • To front end Corporates and ensure nil escalations
  • To ensure regular service camps / coordinator meets to ensure brand visibility at the corporate as well as customer engagement.

What will you do?
  • To Ensure 100% service level adherence to business processes
  • To increase Collection Efficiency : 0-60 days (COCP - MO & FL),60-90 days
  • To enhance the Revenue enhancement -Churn Control (COCP) and Upsell.
  • To manager Manage and up sell existing & new airtel products/services to corporate through its life cycle management process thru the partner team
  • Account Relationship index : (will include parameters like Visit Adherence ,Account Dossier , Complaint per customer ,self care,ebill adoption
  • Reduce Suspense by efficient payment posting & virtual account management
  • Track and monitor on corporate revenue performance of different products/services.
  • Drive virtualization through PFH, Self care and Paperless bill media.

Major Challenges :
  • Networking and cross functions skills are essential to develop strong circle of influence across the corporate environment
  • Internally, needs to align direct and indirect function to deliver the desired outcomes based on agreed SLA and Strategy

You are an ideal FIT if you have:
  • Strong Analytical skills 
  • Very high Excel and financial modeling skills
  • High process orientation 
  • Good communication skills 
  • Result - Orientation 
  • High negotiation skills

Qualification & Experience:
  • Must Have: At least 2-7 years of work experience in Telco 
  • Must Have: Engineering Degree 
  • MBA/Business Administration in Marketing /Ops

Job Summary

Job Type : Full Time
Job Category : MBA,1 to 3 Yr Exp,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (2 to 3 Years)

About Bharti Airtel

Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G and 4G wireless services and mobile commerce. Bharti Airtel had over 324 million customers across its operations at the end of March 2015
This Job is Expired
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12th Pass (HSE), Any Graduate
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Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
Hindi Speaking, Kannada Speaking

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Bharti Airtel recruiting Relationship Manager Experienced(2 to 3 Years) candidates candidates nearby Chennai.Bharti Airtel vacancies for Relationship Manager is recruited through Written-test, Face to Face Interview etc.
Bharti Airtel Company recruits a lot of Experienced(2 to 3 Years) candidates candidates every year based on the skills Hindi Speaking, Kannada Speaking. The candidates with MBA/PGDM, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chennai can apply for Relationship Manager position in Bharti Airtel. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Bharti Airtel recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Bharti Airtel and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Bharti Airtel and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Bharti Airtel and near your city and get a secured career.