Relationship Manager Jobs in Lucknow - Josoft Technologies

Telecaller/ Relationship Manager

OBJECTIVE-

The job of the Telecaller/Relationship Manager consists in assisting the firm in building strong relationship with customers, identifying new (mutual) business opportunities to increase profitability and sustain customer base, fulfilling its expectation/objectives and maintaining its satisfaction.

Job Description for Telecaller/Relationship Manager

Required fresher’s or experienced candidates with strong  communication skills and convincing power.

Responsible for securing new customers.

Follow up on customers.

Maintain records of customer details.
Setting sales goals and developing sales strategies.

Researching prospects and generating leads.

Contacting  potential and existing customers on the phone and email

Outbound calling or customer services experience.

Feedback-mails/phones (communication channel)

Ability to listen, convince and satisfy the query.

Scheduling and taking the meetings of customer in office as well as online meeting through video calling.

Should have a basic operating knowledge of Computer

Industry: IT-Software /BPO

Outsourcing Company/ Software Services

Functional Area: IT Software, business outsourcing, Internet

Technologies

Role Category: Sales

Should be presentable. 

Desired Candidate Profile

Excellent customer service and sales skills.

Strong verbal and written communicator.

Excellent phone and presentation skills.

Proficiency in Microsoft Office, CRM, and sales software programs.

Good negotiation and problem-solving skills.

Education-UG: Any Graduate - Any Specialization,

Diploma in computer application

PG: Any Postgraduate - Any Specialization, Post Graduation Not Required

SALARY- 8K to 16k per month.