Relationship Manager jobs - Mumbai - Eureka Outsourcing Solutions (EOS) – Aditya Birla Process - 2 to 4 years of experience - 29 June 2025
Relationship Manager
Job Description
Job Title: Relationship Manager
Company: Eureka Outsourcing Solutions (EOS) – Aditya Birla Process
Location: Majiwada, Thane, Maharashtra
Type: Full‑time, In‑Office (Day Shift, Mon–Sat, 9:30 AM–6:30 PM, 1 rotational off)
Role Summary:
Manage inbound/outbound customer engagement for Aditya Birla’s BFSI process—delivering high-quality service and driving sales of financial products.
Key Responsibilities:
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Handle inbound/outbound calls professionally
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Promote and cross-sell insurance, mutual funds, NBFC products
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Resolve customer queries promptly
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Maintain communication quality and adherence to call-center standards
Eligibility:
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12th pass or graduate
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Minimum 2 years’ BFSI call center experience (banks, NBFCs, insurance, mutual funds)
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Female candidates preferred
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English proficiency with Versant ≥ 6
Compensation & Perks:
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Salary: Open, commensurate with last drawn
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Performance incentives, PF, ESI as per policy
Interview:
Face-to-face at the Thane office
