Relationship Manager Jobs Opening in Bharath Auto Cars Pvt Ltd. at Mangalore-Others, Mangalore

Relationship Manager
Job Description
Position Overview:
The Relationship Manager will be responsible for managing and nurturing long-term relationships with customers, ensuring customer satisfaction, and driving business growth. This role requires a highly motivated and dynamic individual who can build and maintain strong customer relationships, contribute to sales targets, and provide top-tier customer service.
Key Responsibilities:
- Customer Relationship Management:
- Build and maintain strong relationships with existing and prospective clients.
- Understand customer needs and provide tailored solutions to meet their requirements.
- Act as the primary point of contact for customers, ensuring smooth communication and timely follow-ups.
- Sales Support and Business Development:
- Drive sales growth by identifying new business opportunities and upselling additional services and products.
- Collaborate with the sales team to achieve company sales targets.
- Provide product recommendations and demonstrations to customers.
- Manage customer inquiries, quotes, and orders in an efficient and professional manner.
- Customer Service Excellence:
- Ensure high levels of customer satisfaction by addressing concerns, resolving issues, and following up with customers post-purchase.
- Handle escalations promptly and effectively to maintain a positive customer experience.
- Monitor customer feedback and suggest improvements to enhance service delivery.
- Market Research and Competitor Analysis:
- Stay updated on industry trends, competitor products, and market demands.
- Provide feedback to management on potential areas of growth, customer preferences, and emerging market trends.
- Documentation and Reporting:
- Maintain accurate records of customer interactions, sales, and follow-ups.
- Prepare regular reports on sales activities, customer feedback, and performance metrics.
- Ensure all documentation and customer files are kept up-to-date and compliant with company policies.
Skills and Qualifications:
- Educational Qualification: Any Degree/ Diploma
LLR/ Driving License(4 Wheeler)
- Experience: Minimum of 0-3 years of experience in Customer Service & Relationship Management.
- Communication Skills
- MS Office
More information about this Relationship Manager Job
Please go through the below FAQs to get all answers related to the given Relationship Manager job
- What are the job requirements to apply for this Relationship Manager job position?
- Ans: A candidate must have a minimum of 0 to 3 year experience as an Relationship Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Relationship Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Relationship Manager position?
- Ans: There are immediate 10 job openings for Relationship Manager in our Organisation.