Representative Business Operations Jobs in Bangalore - DELL
Representative Business Operations
DELL
Expired
Posted: 06 Jan 20
Job Description
Representative, Business Operations
Bangalore, India
Key Responsibilities:
- Responsible for End-to-End lifecycle management of the Partner engagement with Dell Technologies
- Perform problem cause analysis and answer escalation questions
- Communicate with Partner Entities and Stakeholders while investigating or providing problem resolution
- Assist and support co-workers in the successful performance of their job
- Collaborate with other teams for quicker issue resolution to achieve high customer satisfaction
- Ensure all assigned tasks and responsibilities are successfully performed and discharged within the prescribed SLA parameters
- Attend and actively participate in all the team meetings
- Respond to internal and external customer inquiries via phone, e-mail and/or chat and follow-up as appropriate
- Adhere to all the policies and procedures of the organization and the line of business
- 24/5 availability, including willingness to work on weekends, nights and outside of the "standard" work day (as required)
- Performs other duties as required
Essential Requirements:
- Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response
- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers
- Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
- Excellent problem solving skills and a demonstrated ability to analyse problems logically
- Self-disciplined, self-motivated, diligent, proactive and detail oriented
- Strong time management and organizational skills
- Ability to effectively manage time and individually prioritize multiple tasks of competing priority
- Excellent ability to determine situational needs and provide appropriate solutions
- Positive attitude with quick learning ability & good grasping power
- Bachelor’s degree with 0-3 years of relevant experience
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id816625
Job Category Others
Locality Address
State Karnataka
Country India
About Company
Dell does not have any policy of demanding money from candidates for attending interviews or for providing job offers. Genuine job openings in Dell are posted on the Dell career website and any job applications received by Dell will be reviewed and taken forward on merit based on the requirement within the company. The general public is hereby cautioned not to respond to or interact with any individual/entity who/which issues any emails/letters making demand for money from people on the pretext of being called for interviews/employment in Dell. Dell is not in any way connected/associated with such emails/letters, and therefore, cannot be held liable for the actions of either the perpetrators or the victims. Any person dealing with such individual/entities shall do so at his/her/their own risk and Dell shall not be responsible for any loss/injury arising therefrom. The public in general are also advised not to be attracted or lured by any communications that solicits payment and promises for interviews/employment.
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