Required Telecaller Jobs Opening in Digidios Intergrated Solutions Pvt Ltd at Noida

Required Telecaller
Job Description
Direct Hiring!
Key Responsibilities:
1. Outbound Calling & Follow-Ups:
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Make daily outbound calls to customers with overdue accounts as per the assigned portfolio.
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Remind customers of pending payments and due dates.
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Use professional, courteous, and persuasive language to encourage prompt payments.
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Schedule follow-up calls and maintain call logs and outcomes accurately.
2. Payment Negotiation & Resolution:
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Negotiate repayment plans based on the customer’s financial situation within company policy guidelines.
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Offer EMI options, settlement offers, or restructuring proposals where applicable.
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Handle objections or disputes tactfully and escalate complex cases to seniors when necessary.
3. Customer Data Management:
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Update customer details, call status, remarks, and promises to pay (PTP) in the internal system or CRM tool.
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Maintain confidentiality of customer financial data and adhere to data protection policies.
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Flag and report unresponsive accounts, wrong numbers, or high-risk cases.
4. Coordination with Internal Teams:
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Coordinate with the field collection team for hard recovery cases.
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Share information on bounced cheques, failed payments, or legal follow-up requirements.
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Work closely with the accounts and finance team for daily collection status and receipt generation.
5. Compliance & Quality Assurance:
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Follow the company’s code of conduct, recovery guidelines, and compliance procedures.
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Ensure adherence to regulatory norms such as RBI, NBFC, or telecom recovery laws.
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Attend regular training on soft skills, customer handling, and compliance updates.
More information about this Required Telecaller Job
Please go through the below FAQs to get all answers related to the given Required Telecaller job
- What are the job requirements to apply for this Required Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Required Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 19000 and 24000 Monthly. The Salary will depend on the interview. This Required Telecaller is a Full Time in Noida.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Required Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Required Telecaller position?
- Ans: There are immediate 1 job openings for Required Telecaller in our Organisation.