Job Description
Duties & Responsibilities:
1. Call new leads derived from lists, referrals and advertising programs.
2. Follow up with leads who have been contacted in the past
3. Conduct initial qualification of leads based on brief phone discussion
4. Set appointments for program discussion and ultimate goal of closing qualified leads
5. Use email to correspond with leads to follow up and/or to confirm appointments
6. Capture information regarding leads as well as facilitate lead flow to others in the area
7. Provide feedback to others in the department about the information prospects share which could be helpful in advertising/marketing, as well as in furthering our overall programs.
Requirements:
1. Excellent verbal and written communication
2. Friendly, can-do attitude
3. Professional and able to connect/make a great impression on the first call
4. Handle rejection well; move on to the next call quickly
5. Self-confident
6. Fast learner who can adapt to change
7. Competitive dialler who also has a team attitude.
Qualifications and skills
1. Any Graduate/ Post Graduate or similar
2. Excellent verbal and written Communication skills
3. Proficiency in multiple domestic languages will be an added advantage
4. Excellent computer skills and proficiency in MS Office.
5. Experience using CRM/sales software preferred
6. While basic knowledge of promotional products industry is helpful, training will be provided
Job Particulars
About Company
From soulful spas to happening beach parties, historic hotels to design resorts, Karma Group is created for five-star travellers who understand that reaching their destination is only the start of their journey. With family, with friends, with just the two of you, or simply on your own, we’ll be your guide to a life more extraordinary. Find your Karma at Karma Resorts, Karma Retreats, Karma Royal, Karma Estates, Karma Beach, Karma Spa and Karma Boutique.
Karma Group comprises of Karma Resorts, Karma Retreats, Karma Royal, Karma Estates, Karma Beach, as well as Karma Spa which was launched in 2003 to immediate success. John’s vision is to create a holistic, connected community of unique five-star destinations, linking like-minded individuals on every continent. Karma now has 24 resorts. Coming next: Carcassonne and Spain.
