Resort Manager Jobs Opening in Green Garden Holiday Home at Wayanad
Job Description
Knowledge of hospitality industry trends, best practices and regulations in India.
1. Booking handling
2. House keeping management
3. Guest check in and check out
Job Type: Full-time
Key Responsibilities:
1. Operational Leadership:
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Oversee the daily operations of the resort, including front office, housekeeping, maintenance, food and beverage, recreation, and guest services.
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Ensure that all departments are functioning efficiently and delivering excellent service.
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Monitor occupancy rates, reservations, and daily arrivals/departures to coordinate operational readiness.
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Lead daily briefings with departmental heads to review performance, resolve issues, and align on priorities.
2. Guest Experience & Satisfaction:
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Ensure a high level of guest satisfaction by maintaining service standards across all departments.
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Respond promptly to guest feedback, complaints, and requests, resolving issues professionally and efficiently.
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Monitor guest reviews on platforms like TripAdvisor, Google, and Booking.com, and implement improvements based on feedback.
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Maintain visibility throughout the property and interact regularly with guests to gather feedback and promote positive relationships.
3. Staff Management & Development:
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Recruit, train, and manage resort staff across all departments.
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Develop schedules and staffing plans to ensure appropriate coverage during peak and off-peak times.
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Conduct regular performance reviews, team meetings, and ongoing training programs to build staff morale and ensure continuous improvement.
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Enforce disciplinary procedures and company policies in a fair and consistent manner.
4. Financial Management:
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Monitor and control operating budgets, expenses, and revenues to ensure profitability.
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Prepare financial and operational reports for ownership or upper management.
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Identify cost-saving initiatives without compromising guest service or quality.
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Approve departmental expenditures and track resort inventory, supplies, and procurement needs.
5. Sales & Marketing Support:
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Work with the marketing team to promote the resort through online and offline channels.
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Support the development and implementation of promotional packages, seasonal offers, and events.
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Build partnerships with local travel agents, tour operators, and event organizers to boost bookings and visibility.
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Oversee resort branding and ensure all guest-facing materials are aligned with the property’s image and values.
6. Property Maintenance & Safety:
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Ensure that the resort property, including rooms, public areas, gardens, pools, and recreational spaces, are maintained to a high standard.
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Schedule regular inspections and coordinate preventive maintenance tasks.
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Ensure compliance with health, safety, and fire regulations.
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Respond quickly to any emergencies or incidents involving guests or staff.
7. Event & Activity Coordination (if applicable):
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Oversee planning and execution of events such as weddings, conferences, and group activities hosted at the resort.
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Coordinate with event planners, vendors, and staff to ensure smooth delivery of functions.
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Encourage participation in recreational or cultural programs offered at the resort.
Required Skills and Competencies:
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Strong leadership and interpersonal skills with the ability to motivate a diverse team.
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Excellent verbal and written communication skills.
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Strong organizational and time management skills.
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Hands-on experience in handling guest complaints and operational challenges calmly and professionally.
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High attention to detail and a commitment to excellence.
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Solid financial acumen and familiarity with budgeting and forecasting.
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Knowledge of hotel management systems and booking platforms (PMS, POS, OTA management tools).
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Good understanding of hospitality regulations, safety protocols, and environmental standards.
More information about this Resort Manager Job
Please go through the below FAQs to get all answers related to the given Resort Manager job
- What are the job requirements to apply for this Resort Manager job position?
- Ans: A candidate must have a minimum of fresher as an Resort Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BHM
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This Resort Manager is a Full Time in Wayanad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Resort Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Resort Manager position?
- Ans: There are immediate 1 job openings for Resort Manager in our Organisation.
