Restaurant Captain Job in GK DHRUVATHARE at Bangalore

The captain oversees a group of tables called a station along with a team of busboys and waiters. This front-of-the-line position has the most guest interaction of all the staff.

DUTIES & RESPONSIBILITIES :-

• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guest with table reservation.
• Assist guest while seating.
• Ensure guest are serviced within specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding menu and assist with menu selections.
• Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests
• Present accurate final bill to guest and process payment.
• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
• Completes the daily responsibilities that are set for each individual shift.
• Complete closing duties, including restocking items, turning off lights, etc.
• Conducts monthly inventory checks on all operating equipment and supplies. 
• Take an active role in coaching and developing junior staff.

SKILLS :-

• Good command in both spoken and written English.
  
• Excellent guest service skill.
  
• Good knowledge of food and beverage service.
  
• QUALIFICATION :-Diploma or degree in Hotel Management or related field.                  
  

EXPERIENCE :- 

• 2 – 3 years of work experience in Food & Beverage gained from a  restaurant, along with 1 year experience in a Captain position or a similar role an advantage.