Restaurant Guest Relation Executive Job in Perfect Place In Town at Salt Lake, Kolkata

Job Summary

The Guest Relations Executive ensures every guest has a positive experience by providing personalized service, handling queries and complaints, and maintaining a welcoming atmosphere at all times.

Key Responsibilities

• Welcome guests warmly upon arrival and ensure smooth check-in and check-out processes.
• Handle guest inquiries, requests, and complaints professionally and promptly.
• Coordinate with housekeeping, food & beverage, and other departments to ensure guest satisfaction.
• Maintain guest records and preferences for future reference.
• Assist in organizing special events or arrangements (birthdays, anniversaries, VIP visits, etc.).
• Follow up with guests post-service to ensure feedback and resolve concerns.
• Maintain a professional appearance and uphold company service standards.
• Skills and Qualifications
• Excellent communication and interpersonal skills.
• Presentable, polite, and service-oriented attitude.
• Ability to handle pressure and multitask.
• Proficiency in English; knowledge of local language(s) is an advantage.
• Basic computer knowledge (MS Office, PMS software).

Work Environment

Typically works in hotels, resorts, restaurants, or real estate front offices.

Requires flexible working hours, including weekends and holidays.

Salary Range (India)

₹18,000 – ₹20,000 per month depending on location, experience, and organization type.

1. What are the job requirements to apply for this Restaurant Guest Relation Executive job position?
   
   • Ans: A candidate must have a minimum of 1 to 1.5 year experience as an Restaurant Guest Relation Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Restaurant Guest Relation Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Restaurant Guest Relation Executive position?
   
   • Ans: There are immediate 1 job openings for Restaurant Guest Relation Executive in our Organisation.