Retail Associate Jobs in Gurgaon - Tata Croma

Retail Associate
Tata Croma
0 Years
11000 Monthly
Tata Croma
Last Date 13 Apr 2022
This Job is Expired

Tata Croma - Job Details

Date of posting: 12 Feb 22

Customer Service


  • Follow the 10 feet Rule :: Greet EVERY customer who comes within a 10 Feet radius
  • Ensure 100% GUEST sales is followed in every customer interaction


·         Follow “Lean time equals Learn Time” principle at all times

·         Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution

·         Maintains rapport with Customers.

·         Facilitate resolution on customer complaint, working jointly with service desk team

·         Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts)



·         Maintaining the proper display of goods in the section as per merchandising mantra.

·         Ensure Ticketing is done as per standards and is always updated.

·         Stock counts to be done as per the defined processes

·         Maintains Customer data for follow-up in the Follow up Register


Continuous Learning :

·         Keeping oneself updated with all the product knowledge, promotions, processes and policies

·         Attend mandatory staff meetings and training sessions.

Knowledge of procedures in emergency situations.

Job Summary

Job Type : Full Time
Job Category : Retail
Hiring Process : Face to Face Interview
Who can apply : Freshers
State : Haryana
Country : India

About Tata Croma

Launched in 2006, first one-of-its kind large format specialist retail electronics store, Croma, caters to over 12 Million happy customers for all of their multi-brand digital gadgets and home electronics. Since its inception, Croma has become synonymous for all electronics needs, both online & in-store, with a wide product range and tech-savvy staff with a will to help customers throughout their buying journeys.

With over 200 brands and 190+ stores across 40+ major cities of India, Croma ensures fulfilling electronic needs of each customer, and that there is something for everyone.

This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
Any Graduate
Store Manager
Any Graduate
Purchase Executive
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D...
Certificate Course (ITI), Diploma, 10th Pass (SSC), Vocational Training

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Tata Croma recruiting Retail Associate candidates nearby Gurgaon(Gurgaon-Others).Tata Croma vacancies for Retail Associate is recruited through Written-test, Face to Face Interview etc.
Tata Croma Company recruits a lot of candidates every year based on the skills . The candidates with 12th Pass (HSE) are selected to full fill the vacancies in Retail / Store Executive job field. The candidates nearby Gurgaon(Gurgaon-Others) can apply for Retail Associate position in Tata Croma. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Tata Croma recruitment, candidates are mostly chosen for the department of Retail / Store Executive . To learn more about the current jobs and other details, it is better to go through official site of Tata Croma and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Tata Croma and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Tata Croma and near your city and get a secured career.