Retail Sales Associate Jobs Opening in Prestige Xclusive at Jayanagar, Bangalore

Retail Sales Associate
Job Description
Job Summary:
A Retail Sales Associate is responsible for assisting customers in a retail environment by providing product information, answering inquiries, handling transactions, and ensuring a positive shopping experience. This role involves a combination of customer service, product knowledge, and store maintenance to support the overall success of the retail business. Retail Sales Associate plays a key role in achieving store sales targets and creating a welcoming, helpful environment for all customers.
Key Responsibilities:
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Customer Service:
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Greet customers warmly upon entering the store.
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Offer assistance in locating products or making purchasing decisions.
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Respond promptly to customer inquiries, complaints, or requests in a courteous and professional manner.
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Build rapport with customers to encourage repeat business and positive word-of-mouth.
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Sales and Product Promotion:
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Actively engage with customers to understand their needs and recommend appropriate products or services.
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Stay informed on current promotions, sales, and in-store events.
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Upsell or cross-sell related products to increase average transaction value.
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Meet or exceed individual and store sales goals.
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Product Knowledge:
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Maintain a thorough understanding of product features, specifications, and benefits.
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Stay up to date on new arrivals and discontinued items.
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Explain warranties, return policies, payment plans, or loyalty programs to customers.
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Provide accurate information on stock availability and product delivery timelines.
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Point of Sale (POS) Operations:
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Process customer purchases efficiently using the POS system.
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Handle payments via cash, credit/debit cards, or gift cards.
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Issue receipts, process refunds or exchanges, and manage discounts as per store policies.
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Balance cash drawers and handle end-of-day reconciliation as needed.
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Inventory and Merchandising:
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Assist in receiving, unpacking, and stocking merchandise.
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Ensure that shelves, racks, and displays are well-organized and fully stocked.
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Tag and label merchandise accurately.
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Participate in regular inventory counts and assist in loss prevention measures.
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Store Appearance and Cleanliness:
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Maintain a clean, organized, and visually appealing sales floor.
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Clean and restock fitting rooms, product shelves, and common areas.
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Arrange displays and promotional signage as directed by management.
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Ensure safety protocols are followed, including keeping aisles clear and exits accessible.
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Team Collaboration:
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Work cooperatively with coworkers and supervisors to meet store goals.
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Participate in team meetings, sales training, and store events.
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Communicate effectively with team members regarding stock updates, customer feedback, or store issues.
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Support other team members during busy times or staff shortages.
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Customer Follow-Up and Loyalty:
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Encourage customers to join loyalty programs or sign up for store communications.
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Follow up with customers for special orders, back-in-stock items, or satisfaction checks.
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Maintain a positive store reputation by delivering excellent post-sale service.
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Skills and Qualifications:
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High school diploma or equivalent (required).
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Previous experience in retail sales, customer service, or a similar role is preferred.
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Strong communication and interpersonal skills.
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Basic math and computer skills (for POS use, inventory tracking, and online orders).
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Ability to handle physical tasks such as lifting, standing, and walking for long periods.
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Ability to work flexible hours, including evenings, weekends, and holidays.
Personal Attributes:
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Customer-Focused: Friendly and approachable with a genuine desire to help people.
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Reliable: Punctual and consistent in attendance and performance.
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Professional: Polite, well-groomed, and composed under pressure.
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Motivated: Goal-oriented and enthusiastic about meeting sales targets.
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Team Player: Willing to collaborate and support team success.
More information about this Retail Sales Associate Job
Please go through the below FAQs to get all answers related to the given Retail Sales Associate job
- What are the job requirements to apply for this Retail Sales Associate job position?
- Ans: A candidate must have a minimum of fresher as an Retail Sales Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Retail Sales Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Retail Sales Associate position?
- Ans: There are immediate 1 job openings for Retail Sales Associate in our Organisation.