Retail Sales Executive Jobs Opening in Siyaram Silk Mills Ltd at Bengaluru

Retail Sales Executive
Job Description
A Retail Sales Executive is responsible for driving sales, building customer relationships, and ensuring a positive shopping experience in a retail setting. Key duties include greeting and assisting customers, providing product information, processing transactions, and maintaining the store environment. They also play a role in inventory management, implementing sales strategies, and achieving sales targets.
Responsibilities:
Customer Engagement:
Greeting customers, assisting with inquiries, and providing personalized product recommendations.
Sales and Promotion:
Achieving sales targets, promoting new products and special offers, and implementing sales strategies.
Product Knowledge:
Maintaining a thorough understanding of products and services to effectively advise customers.
Transaction Handling:
Processing sales transactions accurately and efficiently using point-of-sale (POS) systems.
Inventory Management:
Assisting with stock replenishment, maintaining inventory records, and ensuring product availability.
Store Operations:
Maintaining a clean and organized store environment, and contributing to visual merchandising.
Customer Service:
Handling customer complaints and inquiries, providing after-sales support, and resolving issues promptly.
Collaboration:
Working with other team members to enhance store performance and customer satisfaction.
Sales Target Achievement:
Meeting or exceeding individual and team sales goals.
Additional Responsibilities (may vary by role):
Relationship Building: Developing and maintaining strong customer relationships to encourage repeat business.
Feedback Collection: Gathering customer feedback and relaying it to management for service improvement.
Reporting: Maintaining accurate records of sales and customer interactions.
Training: Providing training and support to other staff members.
Market Analysis: Monitoring competitor activities and market trends.