Retail Worker Jobs Opening in Reputed Bank at Purasavakkam, Chennai

Retail Worker
Job Description
Key Responsibilities
1. Customer Service & Support
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Welcome and assist customers visiting the branch.
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Provide information on banking products, services, and account-related queries.
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Help customers with cash deposits, withdrawals, cheque clearances, and fund transfers.
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Ensure prompt resolution of customer issues while maintaining a polite and professional approach.
2. Sales & Product Promotion
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Promote banking products such as savings accounts, current accounts, fixed deposits, credit cards, loans, insurance, and investment schemes.
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Assist customers in understanding the benefits and features of various products.
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Achieve monthly and quarterly sales targets through effective cross-selling and up-selling strategies.
3. Transaction Handling & Documentation
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Manage routine cash and non-cash banking transactions accurately.
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Ensure proper documentation for account openings, loan applications, and KYC compliance.
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Handle customer verification processes to minimize errors and fraud.
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Maintain records of daily transactions and customer interactions.
4. Compliance & Security
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Follow all banking policies, procedures, and RBI guidelines.
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Maintain confidentiality of customer data and financial records.
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Report suspicious transactions to the branch manager or compliance officer immediately.
5. Branch Operational Support
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Support the branch in daily administrative and operational tasks.
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Coordinate with internal teams for approvals, verifications, and follow-ups.
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Assist in organizing promotional events, customer meetups, and financial awareness drives.
Required Skills & Competencies
1. Technical Skills
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Basic knowledge of banking products and financial services.
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Familiarity with core banking software, MS Office, and digital banking platforms.
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Ability to process cash, cheques, and online transactions accurately.
2. Soft Skills
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Excellent communication and interpersonal skills.
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Strong customer service orientation with problem-solving abilities.
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Good sales and persuasion skills for cross-selling financial products.
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Ability to work under pressure and achieve targets.
3. Professional Attributes
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High level of integrity, responsibility, and attention to detail.
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Ability to maintain professionalism in all customer interactions.
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Time management and multitasking abilities to handle multiple customers efficiently.
More information about this Retail Worker Job
Please go through the below FAQs to get all answers related to the given Retail Worker job
- What are the job requirements to apply for this Retail Worker job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Retail Worker
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Retail Worker is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Retail Worker position?
- Ans: There are immediate 1 job openings for Retail Worker in our Organisation.