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Retainer - Solutions Jobs in Bangalore - Moxtra Solution Private Limited

Retainer - Solutions
Moxtra Solution Private Limited
Bangalore(Indiranagar )
0 Years
20000 Monthly
Moxtra Solution Private Limited
Last Date 21 Dec 2021
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Moxtra Solution Private Limited - Job Details

Date of posting: 22 Oct 21

Retainer - Solutions 

Responsibilities

  • Maintain a deep understanding of the Moxtra service and provide customers with the most relevant features/functionality for their specific business needs.
  • As necessary, participate in client calls to review open issues and ensure that customer concerns are being addressed, documented, and escalated as appropriate.
  • Understand customer pain points and help drive escalations by coordinating between Product Management, Support groups, and other cross teams.
  • Provide support to Customers during the ongoing implementations.

Requirements

  • Basic Knowledge of SaaS, Debugging and Troubleshooting, Databases, SDKs, API's.
  • Basic understanding of Database & any Programming language is preferred
  • Ability to handle multiple concurrent projects while adapting quickly to rapidly changing priorities.
  • Responsible, team-oriented, well-organized individual with strong communication skills.
Pay - Rs 20,000 per month (excluding TDS)

Job Summary

Job Type : Apprenticeship
Job Category : Tech Support
Hiring Process : Telephonic Interview
Who can apply : Freshers
State : Karnataka
Country : India

About Moxtra Solution Private Limited

About Moxtra

Moxtra provides a client engagement platform designed for the mobile era. Our solutions deliver high-touch and personalized digital experiences to enhance omni-channel client engagement and accelerate transactions.

We are a fast growing start-up company with good customer base in APAC, US & EUROPE region in  Banking (Relationship / Wealth Management) & Financial Services domain.

Moxtra HQ is located at Cupertino, CA with development/support offices in China, Bangalore & Singapore.

We are looking for an experienced team player to add to our Solutions & Delivery Team. As a member of this team, you will have a unique opportunity to act as a bridge between the Customers and the Company to get the right solution delivered to the customers.

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