1. Responsible for the cleanliness and maintained of his work area.
2. Cleans guest bathroom/bed room/floor corridor.
3. Replenish amenities according to the operational standards.
4. Responsible for the Hotel property in the work area.
5. Attends to guest calls, guest requests /guest complaints in the area assigned to him.
6. Ensure security of guest rooms and privacy of guests
7. Perform rotation cleaning duties (e.g. steam clean carpets spring cleaning, super cleaning etc.) as required
8. Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.
9. Responsible for following the standard operating procedures.
10. Responsible for achieving and exceeding the guest satisfaction score.
11. Responsible for replenishment of guest complimentary water.
12. Deliver and retrieve items on loan to guests e.g. iron and ironing boards
