Sales and Service Engineer Jobs in Hyderabad - Logro scientific
Job Description
Job Responsibilities:
• Provide on-site installation, validation and commissioning of instruments
• Perform hands-on on-site troubleshooting, service and repairs
• Provide high-level technical support to external customers at their location
• Provide on-site training to the customers
• Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales
• Develop Service technical documentation
• Create and maintain service information in the company enterprise database
• Timely and professionally handle field service calls and issues arising from the field service visits, triage with field applications scientists.
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
• Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.
Education, Experience Requirements:
• Bachelor’s degree or equivalent technical qualifications in Electronics/Electrical/Mechanical engineering or physical sciences.
• Experience in service and maintenance of Analytical Instruments, Life Sciences or medical capital equipment.
• Experience with Analytical Instruments preferred.
• Working knowledge of MS Office, Excel.
• Working knowledge and ability to test and troubleshoot on Analytical Instruments.
Travel: Approximately 50%, with some potential international travel.
Benefits
- Sales Incentives
- Travel Expenses
- Working 5 Days
- Tour Leaves
- Job Type: Full-time
- Salary: ₹10,000.00 to ₹12,000.00 /month
Job Particulars
About Company
Logro scientific comes up with the supply of instruments that are for scientific use as well as with those for analytical purposes. We aim to procure the best out of the resources available while keeping up with the quality. Our foremost objective is customer satisfaction through the supply of products that offer consumers what they need. We do not wish our customers to face any difficulty like troubleshooting or repairs and installations. Therefore, we maintain a team of professionals that make sure you get all aspects set up for you.
MissionLogro Scientific aims to bring out the quality of the products. We layout affordable prices for the customers as consumer contentment is our responsibility. We fulfill the customer’s needs and requirements by ensuring they obtain the best quality products as well as services. We know the value of your hard-earned money; thus, we keep the prices reasonable.
VisionWe believe in building customer trust with our company by supplying them with our best goods and services. We aim to evolve with the day to day competition without compromising with the quality of the products and show improvements rapidly wherever required.
Services availableOur company has a prominent objective to give customers our best service. Be it regarding the installation of the instrument or troubleshooting issues; we have got this all sorted for you. From general repairs to annual services as per the customer’s requirements and necessities, We also aid the customers if they need installation while relocating.
Quality of goods and servicesAs we do not settle for less, why would the customer? Thus, we make sure the customer receives the best. We do not want customers to face any difficulties, and this is why the team is always willing to help you with the best services at your doors along with time efficiency.
