Sales Associate Jobs Opening in Jubilant Mahindra at Sholinganallur, Chennai

Sales Associate
Job Description
Job Summary
We are looking for a dynamic and customer-oriented Sales Associate to join our retail sales team. The Sales Associate plays a crucial role in delivering excellent customer service, assisting shoppers with product selection, and achieving sales targets. This role requires a friendly personality, good communication skills, and a passion for helping customers find the right products to meet their needs.
The ideal candidate should be proactive, able to work in a fast-paced environment, and eager to contribute to the overall success of the store.
Key Responsibilities
1. Customer Service & Engagement
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Greet customers warmly as they enter the store.
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Understand customer needs through active listening and effective questioning.
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Assist customers in selecting products by providing detailed information on features, benefits, and prices.
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Offer personalized product recommendations based on customer preferences and budget.
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Handle customer queries, concerns, and complaints professionally and escalate when necessary.
2. Sales & Upselling
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Meet and strive to exceed daily, weekly, and monthly sales targets.
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Actively promote ongoing promotions, discounts, or loyalty programs to customers.
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Upsell complementary products and accessories to maximize sales value.
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Process sales transactions accurately using point-of-sale (POS) systems.
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Follow up with customers post-sale when required to build customer loyalty.
3. Inventory Management
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Assist in receiving and unpacking new stock shipments.
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Organize and replenish store shelves, displays, and racks.
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Conduct regular stock checks and report discrepancies to the inventory manager.
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Ensure the sales floor is neat, organized, and visually appealing at all times.
4. Product Knowledge & Training
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Maintain up-to-date knowledge of products, features, and industry trends.
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Participate in training sessions to enhance product knowledge and selling skills.
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Share knowledge with team members and assist new associates in onboarding.
5. Administrative Tasks
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Prepare daily sales reports and document customer interactions.
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Ensure all sales-related paperwork and documentation is completed accurately.
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Comply with store policies, procedures, and safety regulations.
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Assist in opening and closing the store as per company guidelines.
Required Skills & Competencies
Sales & Customer Service Skills:
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Strong communication and interpersonal skills.
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Ability to engage and build rapport with customers.
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Persuasive and confident in presenting products and closing sales.
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Patient and attentive to customer needs.
Technical Skills:
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Familiarity with POS systems, barcode scanners, and basic computer usage.
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Basic math skills for handling cash transactions and invoicing.
Personal Traits:
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Positive attitude with a customer-first mindset.
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Ability to work well under pressure and handle multiple customers simultaneously.
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Team player who supports colleagues and contributes to a positive store environment.
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Reliable, punctual, and committed to maintaining high standards.
More information about this Sales Associate Job
Please go through the below FAQs to get all answers related to the given Sales Associate job
- What are the job requirements to apply for this Sales Associate job position?
- Ans: A candidate must have a minimum of fresher as an Sales Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BBA/BBM, Other Post Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Sales Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Sales Associate position?
- Ans: There are immediate 1 job openings for Sales Associate in our Organisation.