Sales Associate Jobs Opening in NETCALL PRIMECONNECT at Rajarhat New Town, Kolkata
Job Description
Job Summary:
A Sales Associate is the face of a retail or service-based business, responsible for engaging with customers, understanding their needs, and assisting them in making informed purchase decisions. This role is key to delivering excellent customer service, driving sales, and ensuring customer satisfaction. Sales Associates are expected to maintain product knowledge, handle point-of-sale transactions, and contribute to the overall success of the store or sales operation.
This position requires a friendly attitude, strong communication skills, the ability to work in a fast-paced environment, and a focus on meeting sales goals while ensuring a positive shopping experience for every customer.
Key Responsibilities:
1. Customer Engagement and Service
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Greet customers warmly and assist them throughout their shopping experience.
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Understand customer needs and recommend suitable products or services.
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Provide accurate product information, including pricing, availability, and features.
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Offer advice, upsell relevant items, and guide customers toward purchasing decisions.
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Ensure a high level of customer satisfaction through excellent service.
2. Sales Generation
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Meet and exceed individual and team sales targets.
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Promote in-store promotions, discounts, and special offers to boost sales.
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Encourage repeat business by building customer trust and offering loyalty programs if available.
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Follow up with customers where appropriate to ensure satisfaction and promote repeat business.
3. Product Knowledge and Presentation
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Stay updated with the latest product lines, new arrivals, and ongoing promotions.
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Explain features, benefits, and usage of products clearly and confidently.
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Ensure proper display of merchandise according to company standards.
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Replenish stock, organize shelves, and maintain a clean and attractive display area.
4. Inventory and Stock Management
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Assist with inventory counting, stock checks, and restocking when necessary.
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Report low stock levels or inventory discrepancies to the store manager or supervisor.
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Help in the receiving and tagging of new inventory items.
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Prevent stock loss through vigilance and reporting suspicious behavior.
5. Billing and Transactions
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Handle point-of-sale (POS) operations including billing, returns, exchanges, and gift vouchers.
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Ensure all cash and card transactions are processed accurately and efficiently.
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Maintain proper handling of receipts, invoices, and refunds.
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Balance the cash register at the end of the shift if required.
6. Customer Issue Resolution
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Listen to customer complaints or concerns and resolve them promptly and professionally.
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Escalate unresolved issues to supervisors or store managers when necessary.
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Maintain a calm and helpful demeanor even in challenging situations.
7. Team Support and Store Maintenance
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Work collaboratively with other team members to achieve store goals.
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Participate in store meetings, sales training, and team-building activities.
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Ensure the store remains clean, organized, and welcoming at all times.
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Adhere to store policies, dress code, and operational procedures.
More information about this Sales Associate Job
Please go through the below FAQs to get all answers related to the given Sales Associate job
- What are the job requirements to apply for this Sales Associate job position?
- Ans: A candidate must have a minimum of fresher as an Sales Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM, BE/B.Tech
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Sales Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Sales Associate position?
- Ans: There are immediate 1 job openings for Sales Associate in our Organisation.
Job Particulars
About Company
Kolkata 
Freshers 
Salary not disclosed 
Diploma, B.Com, BBA/BBM, MBA/PGDM, Master in Marketing
Kolkata
1 to 3 Years
Salary not disclosed
BA, BBA/BBM, 12th Pass (HSE)
Kolkata
3+ Years
Salary not disclosed
B.Com(Marketing), BBA/BBM, MBA/PGDM
Kolkata
Freshers
Salary not disclosed
BBA/BBM
Kolkata
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BSc, 12th Pass (HSE), Other Graduate
Kolkata
Freshers
Salary not disclosed
Diploma, BE/B.Tech
Kolkata
1 to 3 Years
Salary not disclosed
B.Com, BA, BBA/BBM, BSc
Kolkata
2 to 3+ Years
Salary not disclosed
B.Com, BA, BBA/BBM
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, BSc
Kolkata
1 to 2 Years
Salary not disclosed
B.Com, BA, BBA/BBM, 12th Pass (HSE)
Kolkata
1 to 2 Years
Salary not disclosed
B.Com, BA, MBA/PGDM, BSc
Kolkata
Freshers
Salary not disclosed
B.Com, BA, BE/B.Tech
Kolkata
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM
Kolkata
2 to 3+ Years
Salary not disclosed
Diploma, BBA/BBM, 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BSc, BBS
Kolkata
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM
Kolkata
1 to 2 Years
Salary not disclosed
Diploma, B.Com, BA
Kolkata
3 to 3+ Years
Salary not disclosed
Diploma, BBA/BBM, 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BBS 
