Sales & Business Development / Client Relations / Verification Associate/ Team Lead Jobs in Gurgaon - Absolute People Screen

Sales Business Development / Client Relations / Verification Associate/ Team Lead

Absolute People Screen

0 Years

Not disclosed

Expired

Posted: 06 Dec 17

Job Description

Looking for Sales & Business Development / Client Relations / Verification Associate/ Team Lead

Sales / Business Development Associate Inside Sales

Key Responsibilities

Identify business opportunities by identifying prospects and analysing sales options.
Sell employment screening services by establishing contact and developing relationships with prospects and recommending screening solutions.
Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities.
Identify service improvements or new services by remaining current on industry trends, market activities, and competitors.
Prepare reports by collecting, analysing, and summarizing information.
Maintain after sales quality service by establishing and enforcing organization standards.
Making exceptional sales pitches to prospective clients
Identifying decision-makers within targeted leads to begin the sales process
Penetrating all targeted accounts and radiating sales from within client base
Meeting monthly & yearly sales targets determined by the company
Streamlining and optimising self-performance in order to maximise results
Building sound, lasting relationships with clients to fuel the company's growth
Achieving targets within deadlines
Planning for and executing new deals and developing new clients
Regularly following up with existing clients via phone and email to cross-sell and up-sell
Keeping clients up-to-date with the latest company and sales information
Renewing contracts with clients at set time intervals
Maintaining & documenting clear client sale records in database
Visiting & meeting clients & prospects regularly
Calling prospects generated by external lead source

Profile:

Education Qualification No specific qualification needed.
Candidate Location Delhi, Gurgaon, Noida, Faridabad.
Gender Male/Female
Experience 0 to 6 months of work experience.
English Rating 3,4 & 5 as per Fresherworld’s UI.
Work week Monday to Friday 09:30 am 6:00 pm, Sat / Sun is fixed off.
Salary Rs 10K Rs 13K per month + Annual Sales Bonus of Rs 50,000.
Other Perks Company Phone, Laptop, Corporate Credit Card, iPad.
Travel Allowance

Client Relations Associate

Key Responsibilities

Receiving employment screening cases from clients.
Acknowledging case receipt to clients.
Assigning cases to verifications team.
Communicating first & second level insufficiencies to clients.
Clearing insufficiencies and client follow up.
Applicant Chasing.
Invoice Delivery and Payment Follow up.
Weekly Client Calls.
Delivery of Client Progress Sheets.
Addressing client queries via phone and email.
CSAT Surveys.
There are some very straight forward expectations from this role:
This is a client facing role and hence the person should be able to think out of the box, should be creative in delivering a solution to the client, should be able to see a potential problem brewing and identify a solution to fix it and should have an eye for detail.
The individual should represent “Absolute” positively in front of all clients and should be the ambassador of the company to the client. Total & utmost professionalism over phone & email is a must requirement.
Timely Delivery of all tasks to the client is a must requirement. The client relations role may require the individual to stretch beyond their normal working hours to deliver items to the client.
100% attendance and punctuality is a mandatory expectation for this role.
Excellent communication and inter personnel skills.

Profile:

Education Qualification No specific qualification needed.
Candidate Location Delhi, Gurgaon, Noida, Faridabad.
Gender Male/Female
Experience 0 to 6 months of work experience.
English Rating 3,4 & 5 as per Fresherworld’s UI.
Work week Monday to Friday 09:30 am 6:00 pm, Sat / Sun is fixed off.
Salary Rs 10K Rs 12K per month + performance incentives.
Travel Allowance

Verification Associate

Key Responsibilities

To attain verifications via phone / email / fax / post according to the predefined quality standards, service level and productivity targets on assigned cases.
Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Address Checks, etc.
Analyzing verifications received and quality check as per internal parameter.
Updating internal MIS by the minute on all checks / cases.
Achieving a low turnaround time for completing checks across all categories.
Creating and maintaining healthy relationships with verification source contacts
Drafting screening reports and send the same to the client relations team for issuance to the client.

Profile:

Education Qualification No specific qualification needed.
Candidate Location Delhi, Gurgaon, Noida, Faridabad.
Gender Male/Female
Experience 0 to 6 months of work experience.
English Rating 3,4 & 5 as per Fresherworld’s UI.
Work week Monday to Friday 09:30 am 6:00 pm, Sat / Sun is fixed off.
Salary Rs 10K Rs 12K per month + performance incentives.
Travel Allowance
Reports Quality Check Associate
Qualifier Only candidates with excellent english writing skills will be considered.

Team Lead

Roles & Responsibilities:

Provide guidance, coaching, development and leadership.
Oversee staff training and performance reviews.
Participate in the selection, promotion, and performance management of staff as required.
Focus on meeting daily productivity and quality goals.
The Team Leader candidate must have excellent customer service standards to define, analyze, and resolve customer inquiries and escalations and must be able to closely manage day to day operations.
Responsible for the selection, performance management, discipline and termination of employees within their assigned team.
Perform day to day management of a team of employment screening associates, including coaching and providing ongoing performance feedback.
Track performance of individual team members over time to evaluate performance, learning and capability.
Explain work process and procedures; organise work flow and make process improvements.
Effectively address any service issues that might be escalated by either internal or external customers.
Identify special training needs that may benefit the team.
Proactively highlight potential issues to management.
Drive process improvements and implement process changes as necessary.
Identify root causes, understand connections and implications and evaluate alternatives.
Interpret information in new and novel ways to better support the risk function and protect the firm.
Take action independently and move forward without clear instruction or close supervision.
Make decisions that are effective and well grounded based on data, insight and experience.
Make sound decisions in the best interest of the bank and coach others to do the same.
Exhibit the highest standards of customer service to our internal and external customers.
Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.

Qualification & Skills:

Knowledge of employment screening (preferable).
Proven operations of process and organizational change.
Demonstrated ability to identify, analyze, plan, prioritize, and solve problems, by providing viable solutions and executing.
Strong communication and presentation skills and lead by example.
Competent with MS Office and Linux.
Excellent problem solver.
Ability to cope with change; comfort with ambiguity.

Profile:

Education Qualification: No specific qualification needed.
Candidate Location: Delhi, Gurgaon, Noida, Faridabad.
Gender: Male/Female
Experience: 0 to 6 months of work experience.
English Rating: 3,4 & 5 as per Fresher world’s UI.
Work week Monday to Friday 09:30 am 6:00 pm, Sat / Sun is fixed off.
Salary: Open to discussion.
Travel Allowance: Last mile connectivity

Job Particulars

Role others

Education Any Post Graduate, Any Graduate

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id365007

Job Category Others , Sales and Marketing

Locality Address

State Haryana

Country India

About Company

Absolute People Screen delivers regional background checks, drug testing, and employment verification services across Asia, Middle East, Africa and Levant to help companies hire the right candidates, so they can grow successfully and efficiently no matter their size or industry.
We empower employers across various industry verticals with information and data to successfully run an employment screening program. We pride ourselves on understanding & delivering the complexity of carrying out background checks across diverse regions & strive to provide solutions that help our clients make smart, wise and safe hiring decisions.
Absolute People Screen is headquartered in Gurgaon, India with another office at Ras Al-Khaimah, UAE.

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