sales Coordinator Job in For a Client of TeamLease Digital at Pune

The sales Coordinator is responsible for supporting sales operations through effective SAP administration, customer payment coordination, internal reporting, budget management, and cross-functional coordination. The role ensures accurate maintenance of commercial data, timely order processing, payment follow-up, and seamless communication between customers and internal departments such as Finance, Supply Chain, Quality, and Divisional Sales Teams.
Key Responsibilities
1. SAP (SCOOP) Administration

• Update customer prices in SAP/SCOOP as per approved commercial agreements and management approvals.

• Create, modify, and maintain open and closed sales orders in the system.

• Ensure accuracy and completeness of customer master data, pricing conditions, and sales order information.

• Coordinate with the divisional team for implementation of SAP-related changes.

• Support system updates resulting from:

• Customer requirements and revisions

• Government tax changes and statutory requirements

• Maintain proper documentation and approval records for all system changes.

• Generate sales-related reports and provide data support to the sales team as required.

• Customer Outstanding Reports

• Receivable Status Reports

• Monitor customer payment status and outstanding balances.

• Follow up with customers regarding overdue payments and pending invoices.

• Coordinate with customer finance teams to resolve payment discrepancies.

• Escalate critical overdue issues to Sales Management and Finance teams.

• Support cash-flow improvement initiatives through effective collections management.

• Maintain records of customer communications regarding payment follow-ups.

3. Internal System Updates & Budget Management

• Upload and maintain annual budget volumes and sales forecasts in Plastic Omnium internal systems.

• Coordinate with divisional and plant teams during budget preparation and revisions.

• Ensure timely updates of budget assumptions, sales volumes, and pricing information.

• Support monthly sales forecasting and budget tracking activities.

• Provide accurate sales data and MIS reports for management reviews.

• Assist in monthly, quarterly, and annual business planning activities.

4. Customer Account & Reconciliation Management

• Perform payment reconciliation between customer records and internal financial records.

• Coordinate with the following functions to resolve discrepancies:
  
  

• Production Planning
  

• Support issue resolution related to:

• Invoice mismatches

• Supply-related concerns affecting invoicing

• Maintain customer account reconciliation records and documentation.

5. Audit Support & Compliance

• Provide necessary documentation and reports during:

• Internal Audits

• Customer Audits

• Financial Audits

• Process Audits

• Ensure compliance with company policies and procedures related to sales administration.

• Maintain proper documentation for commercial approvals, pricing updates, and customer communications.

• Support implementation of corrective actions arising from audit observations.

6. Cross-Functional Coordination

• Act as a key interface between customers and internal departments.

• Coordinate with Sales, Finance, SCM, Quality, Production, and Divisional Teams to ensure smooth execution of business activities.

• Support commercial discussions by providing accurate data and reports.

• Assist the sales team in preparing customer presentations, reports, and analysis when required.

• Ensure timely communication of customer requirements and system changes to relevant stakeholders.

Key Performance Indicators (KPIs)

• Sales Order Processing Accuracy

• Timely SAP Master Data Updates
  

• Collection Achievement vs. Plan
  

• Reduction in Customer Overdues
  

• Reconciliation Closure Timelines

• Budget Data Accuracy

• Audit Compliance Score

• Customer Response Time

• Reporting Accuracy and Timeliness