Sales Coordinator Jobs Opening in Osmat India Limited at Balianta, Bhubaneswar
Sales Coordinator
Job Description
>> 1. Customer Communication - Handling the Queries.
>> 2. Sales Team Support - Leads handling and follow up.
>> 3. Analyzing the data provided by the sales team and management.
>> 4. Maintaining and Updating the Customer Relationship Management.
>> 5. Coordinating with the other departments as per the requirement.
Key Responsibilities:
1. Sales Support and Administration
-
Prepare sales quotations, proposals, and product presentations based on client requirements.
-
Maintain and update customer records, leads, and opportunities in the CRM system.
-
Assist sales executives and managers with order processing, follow-ups, and coordination.
-
Handle day-to-day correspondence with customers regarding pricing, delivery, and product inquiries.
-
Generate daily, weekly, and monthly sales reports for management review.
2. Order Coordination
-
Process customer purchase orders and issue internal sales orders.
-
Liaise with production, warehouse, and logistics teams to ensure timely order fulfillment and dispatch.
-
Track and manage delivery schedules, ensuring customers are kept informed about the status of their orders.
-
Coordinate order changes, delays, or special requests and communicate them to all stakeholders.
3. Customer Interaction
-
Serve as a point of contact for clients by phone, email, or in person to provide product or service information.
-
Resolve customer complaints and concerns by coordinating with relevant departments.
-
Maintain long-term customer relationships by providing timely support and assistance.
-
Follow up with potential clients on quotations, demos, or product samples.
4. Documentation and Record-Keeping
-
Maintain and file all sales-related documents, including contracts, invoices, purchase orders, and correspondence.
-
Ensure documentation accuracy to avoid billing errors or delivery disputes.
-
Keep detailed logs of interactions, follow-ups, and transactions for transparency and compliance.
5. Sales Team Coordination
-
Schedule sales meetings, client visits, and internal reviews.
-
Assist with preparing sales kits, brochures, marketing material, and samples.
-
Monitor and communicate daily sales targets, achievements, and pending orders to the team.
-
Coordinate with finance for invoice generation, payment follow-up, and credit approvals.
6. Inventory and Product Knowledge
-
Maintain awareness of stock availability and coordinate with the warehouse or procurement team.
-
Stay updated on product specifications, pricing structures, and promotional offers.
-
Provide accurate and updated product information to clients and the sales team.
7. Reporting and Analysis
-
Prepare dashboards or Excel reports to analyze sales performance, customer trends, or sales funnels.
-
Highlight bottlenecks or issues in the order cycle and recommend process improvements.
-
Track and report key performance indicators (KPIs) such as sales pipeline status, quote-to-conversion ratio, and order cycle time.
Required Skills and Competencies:
Communication & Interpersonal Skills
-
Clear, polite, and professional verbal and written communication.
-
Ability to maintain a positive tone with customers, suppliers, and internal teams.
-
Strong relationship-building and follow-up skills.
Organizational & Multitasking Abilities
-
Ability to prioritize work under pressure and meet deadlines.
-
Attention to detail and accuracy in data entry and documentation.
-
Time management and the ability to juggle multiple tasks simultaneously.
Technical Proficiency
-
Proficiency in MS Office (especially Excel, Word, and Outlook).
-
Experience with CRM or ERP systems (such as Salesforce, Zoho, Tally, SAP, etc.).
-
Basic knowledge of invoicing, quotation templates, and order management tools.
Team Collaboration
-
Ability to work closely with cross-functional teams like logistics, accounts, customer support, and marketing.
-
Supportive team player who can coordinate effectively and resolve conflicts professionally.
More information about this Sales Coordinator Job
Please go through the below FAQs to get all answers related to the given Sales Coordinator job
- What are the job requirements to apply for this Sales Coordinator job position?
- Ans: A candidate must have a minimum of fresher as an Sales Coordinator
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Sales Coordinator is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Sales Coordinator position?
- Ans: There are immediate 1 job openings for Sales Coordinator in our Organisation.
Job Particulars
About Company
Bhubaneswar, Agra, Noida 
Freshers 
Salary not disclosed 
B.Com, BA, BBA/BBM, BCA, BSc
Bhubaneswar
0 to 2 Years
Salary not disclosed
Diploma, B.Com, M.Com, BBA/BBM, BCA, MBA/PGDM, MCA, PG Diploma
Bhubaneswar
Freshers
Salary not disclosed
MBA/PGDM(Information Systems, international business, International Marketing, Marketing, Marketing and Business Analytics, Marketing and Finance) 
