Sales Executive Jobs Opening in Dewpure Engineering Pvt Ltd at Garia, Kolkata
Job Description
Job Summary:
We are seeking a highly motivated, friendly, and customer-focused Sales Executive to join our growing team. This role is ideal for an individual who thrives in fast-paced environments and is passionate about helping customers find the right solutions to meet their needs. As a Sales Executive, you will be the first point of contact for many of our customers, handling incoming inquiries, resolving issues, and guiding customers through their purchasing journey.
The ideal candidate will possess excellent communication skills, a positive attitude, and a genuine desire to provide top-tier customer service. You should be able to manage multiple customer interactions at once while maintaining attention to detail and professionalism. Your ability to think critically, offer tailored solutions, and close sales will be critical to your success.
Key Responsibilities:
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Respond to Incoming Inquiries:
Handle a high volume of incoming customer inquiries via phone, email, live chat, and other channels. Provide prompt, accurate, and courteous responses that meet customer expectations and promote brand loyalty. -
Build and Maintain Customer Relationships:
Develop a deep understanding of customer needs and preferences. Foster long-term relationships by following up with customers and ensuring satisfaction after each interaction or purchase. -
Understand and Present Products/Services:
Gain in-depth knowledge of our product and service offerings to confidently answer questions, offer guidance, and provide personalized recommendations. Deliver product presentations and demonstrations as needed. -
Close Sales Efficiently:
Convert inquiries into successful sales by identifying customer needs, overcoming objections, and promoting value propositions. Meet or exceed individual and team sales targets. -
Resolve Customer Issues:
Handle complaints and concerns with empathy and professionalism. Work closely with internal departments such as logistics, billing, and technical support to ensure swift resolution of any issues. -
Maintain Accurate Records:
Use CRM and other sales software to record interactions, update customer profiles, and track sales progress. Ensure all customer information is entered accurately and kept up to date. -
Collaborate with Team Members:
Work closely with other Sales Executives, Customer Service Representatives, and Managers to ensure a seamless customer experience. Share insights, best practices, and feedback to support team improvement. -
Contribute to Process Improvements:
Identify opportunities for improving customer engagement, streamlining workflows, and increasing sales efficiency. Offer feedback to management to help improve systems and services.
Required Skills and Qualifications:
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Excellent Communication Skills:
Must be articulate and personable, with the ability to communicate clearly and effectively both verbally and in writing. Active listening and the ability to tailor messaging to different audiences are essential. -
Customer-Focused Attitude:
A strong desire to help customers and go the extra mile to ensure satisfaction. Ability to remain patient and positive, even in challenging situations. -
Problem-Solving Abilities:
Demonstrated ability to assess situations, identify causes, and recommend and implement solutions quickly. Strong decision-making skills are crucial. -
Fast-Paced Environment Adaptability:
Capable of managing multiple tasks and working under pressure. Comfortable with frequent changes in customer requests, sales tactics, or business priorities. -
Team-Oriented Mindset:
A collaborative approach to working with colleagues and other departments. Willingness to support teammates and contribute to shared goals. -
Technological Proficiency:
Competence with CRM systems, email platforms, and productivity tools (e.g., Microsoft Office, Google Workspace). Experience with sales software is a plus. -
Time Management and Organizational Skills:
Able to prioritize tasks, manage a sales pipeline, and meet deadlines effectively without sacrificing quality of service.
More information about this Sales Executive Job
Please go through the below FAQs to get all answers related to the given Sales Executive job
- What are the job requirements to apply for this Sales Executive job position?
- Ans: A candidate must have a minimum of fresher as an Sales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 18000 Monthly. The Salary will depend on the interview. This Sales Executive is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Sales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Sales Executive position?
- Ans: There are immediate 1 job openings for Sales Executive in our Organisation.