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Job Description
Key Responsibilities:
- Handle incoming phone calls and provide prompt assistance to customers.
- Create, manage, and track support tickets to ensure timely issue resolution.
- Maintain accurate records and update information in the ERP and CRM systems.
- Coordinate with internal teams to address customer inquiries effectively.
Requirements:
- Background in chemicals or a related industry is preferred.
- Experience using ERP and CRM software is essential.
- Strong communication and problem-solving skills
Job Particulars
Who can apply Experienced (9 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2610758
Job Category
Locality Address Turbhe
State Maharashtra
Country India
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