Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative target
Job Particulars
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1098334
Job Category Others
Locality Address Bhandup
State Maharashtra
Country India
About Company
all types of facility services / multi-service platform
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