Sales/Marketing Executive Jobs in Bangalore - Happy Retreats

Job Description 

• Do you have a deep understanding of customer needs and an instinctual ability to sell? 
• Are you passionate about hospitality, with a full of stories to prove it? 
• If the next step in your career includes being part of an outstanding, dynamic sales team focused on leveraging a leading experiential hospitality brand, then read on.
  

Think you have what it takes? You will be successful in your role by effectively:

• Understanding that the guest comes first and that making them feel that way will be the key to our success.
  
• Accompanying the guest in their planning stage by uncovering all of their needs and requirements to be able to propose the perfect selection of retreats for their upcoming getaway.
  
• Ensuring a proactive follow-up with guest from the planning stage to booking of the retreats. 
  
• Building a rapport of trust with the guest by delivering on what you promised: providing the right information within the appropriate time frame
  
• Representing Happy Retreats with suppliers for all guest related matter during the booking stage.
  
• Meeting and exceeding monthly sales targets
  
• Managing ongoing relationship with guest: following up on satisfaction survey results, ongoing communication to nurture and help plan next getaway. 
  
• Managing multiple guests request simultaneously with phone and email and ensuring all conversations are responded to in a timely manner.
  
• Research and source for new revenue opportunities and methods  to achieve sales goals;
  
• Search assigned market for new B2B streams on a regular basis;
  
•  Build and establish travel agency business within market;
  
• Retain and manage business relationships for each agency and develop a personalized approach to help maximize B2B profits.
  
• Generate ideas and strategies to actively participate in companies growth.
  
• Perform other job-related functions as assigned.
  

• You have sales, hospitality, or service related experience
  
• You have excellent communication skills: listening, written, verbal; English and French, Spanish is an asset. 
  
• You are self-motivated and results driven
  
• You are very well organized and have the ability to prioritize and manage multiple activities at the same time
  
• You strive in an environment that fast paced and always evolving making you very adaptable
  
• You are customer focused: you have a friendly professional approach when dealing with guests and are committed to their satisfaction
  
• You are a quick learner, open to feedback, and invest in your own continuous improvement
• You are all about attention to detail and take pride in your work.
•  This is not your average day job! Under the Happy Retreats roof, you create your own success. To help make it happen, we provide:
• A dynamic & entrepreneurial atmosphere where you are given room to do your best work
•  A casual dress code; we want your ability to close, not your clothes