Sales / Marketing Executive Jobs - Vadodara - Etech Global Services
Job Description
- Chat on program assigned for 100% of the login time.
- Achieve the campaign KPI consistently.
- Informs current and prospective customers of current promotions and new or upgraded products.
- Should be able deliver 100% of the expected utilization eg: Login hrs, break schedule attendance. (due to Inbound Process)
- Respond to queries, solicit further sales, and solve or refer problems.
- Builds strong relationships with Team Leader, and OCR’s.
- Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
- Acts as a role model at all times, adhere to high ethical standards.
- Aggressive towards improvement in terms of sales and soft skills.
- Takes responsibility and initiative to develop core skills and competencies by being involved in every facet of personal development.
- Be flexible in an environment by championing and embracing change.
- Follows all compliancy guidelines and regulations regarding company.
Job Particulars
About Company
Etech Global Services is a leading provider of customer engagement solutions for many of the world’s most trusted brands. They trust us with their most precious assets – their customers. Why? Because Etech’s commitment to continuous improvement, next generation technology, and growing and empowering our people results in a solution that works. Voice, chat, email, social media, Etech is here to communicate with your customers when and how they choose.
Etech believes in making a remarkable difference for you and your customers. With our industry-leading services and innovative technology solutions, like our Etech Monitoring Solutions division, Etech provides you with deeper insights into your customer interactions. Etech’s services enable you to enhance customer experience, increase sales results, meet all corporate governance requirements, and obtain a competitive edge over your competition allowing you to increase market share.
