Sales Officer Jobs Opening in Havells India Limited at Bengaluru
sales advisor
organization.
Job Description
A Sales Advisor's job is to assist customers, understand their needs, and recommend suitable products or services to drive sales, ensuring a positive experience through expert product knowledge, handling transactions (cash/returns), managing stock, and maintaining an appealing store environment, acting as a key link between the customer and company. They require strong communication, interpersonal, and consultative skills to build relationships, answer queries, and achieve sales targets.
Key Responsibilities:
Customer Engagement: Greet customers, offer assistance, answer questions, and provide detailed product information.
Sales Process: Guide customers through the entire sales cycle, process transactions (cash register, card payments), and handle returns/complaints patiently.
Product Knowledge: Maintain in-depth knowledge of products/services to offer accurate advice and suitable recommendations.
Merchandising: Arrange, restock, and keep shelves organized and attractive, often based on popularity or marketing criteria.
Inventory Management: Monitor stock levels, unload new products, and manage inventory.
Customer Database: Update customer information and maintain records.
Store Operations: Ensure a clean, orderly store and manage daily revenue reports.