Sales Support Jobs in Pune

Sales Support

Robu

0 Years

Not disclosed

Expired

Posted: 25 Aug 21

Job Description

About Robu

Robu is a company that develops as well as distributes mechanical and electronic tools & services across the globe. We develop and distribute commercial off-the-shelf technology tools and innovations with a well-organized support structure enabling optimum utilization of solutions that we deliver. We are having 3,500+ electronics and mechanical products ready to ship to our customers. Our product catalog includes parts of drones, e-bikes, 3D printers, and also, development boards, Arduino, Raspberry Pi, sensors, IoT, batteries, motors, chassis, wheels, FPV cameras, and more.

Robu is powered by a highly talented and motivated team working together to bring a revolutionary change in the problem faced by Indian robotic enthusiasts. We are also deeply committed to recognizing and valuing diversity across our teams.

About the internship

Selected intern's day-to-day responsibilities include:

1. Assisting shipments for all new orders received
2. Keeping track of customer orders & shipments, mailing tracking id's & invoices to B2B customers
3. Tracking high-value customer orders
4. Resolving delivery order-related issues
5. Handling any issues related to warehouse-like miss-match, stocking, or any other issues faced
6. Reviewing pending orders and specific customers' requests to ensure excellent customer service and customer experience
7. Working on regular reseller price updates on the website
8. Handling returns & refund issues, handling GST returns, and other payment issues
9. Working on the stock-in process of pending SKU's
10. Working on overdue payments calls to customers
11. Creating quotations as per customer/client enquiries
12. Filling vendor registration forms
13. Generating and processing new sales leads as necessary

Skill(s) required

MS-Office

MS-Word

MS-PowerPoint

MS-Excel

English Proficiency (Spoken)

English Proficiency (Written)

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Who can apply

Only those candidates can apply who: